Strategic Renewals Manager

For our client, we are seeking a Strategic Renewals Manager to join the team of a leader in the Business Services space. This role will own the end-to-end renewal motion for high-value enterprise accounts, with a strong emphasis on retention, expansion, and disciplined forecasting. You will partner closely with Customer Success and internal stakeholders to navigate complex procurement cycles, strengthen customer relationships, and protect recurring revenue. The position also calls for a consultative negotiator who can manage multi-year agreements and identify upsell opportunities while keeping the renewal process on track. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $110,000 – $130,000 annually Responsibilities Own the renewal lifecycle for high-value accounts, achieving retention and expansion targets Manage complex procurement-led buying processes, including RFPs and vendor reviews Lead negotiations for multi-year agreements in collaboration with internal teams Maintain a disciplined renewal process with accurate forecasting and execution Proactively address renewal risks and implement save strategies for at-risk accounts Collaborate with Customer Success to identify upsell and cross-sell opportunities Keep records updated in Salesforce with insights on account performance Qualifications 7+ years in renewals, account management, or customer success, focusing on enterprise accounts Track record of meeting or exceeding retention and expansion targets in a SaaS environment Experience navigating procurement processes with Fortune 500 to 1000 organizations Strong negotiation skills for multi-year, multi-product agreements Process-driven mindset with emphasis on forecasting and pipeline management Proficient in Salesforce or similar CRM, leveraging data for decision-making Effective communicator with skills to articulate value across business and procurement stakeholders Benefits Inclusive company culture with a focus on core values Access to learning and development resources Flexible paid time off and 14 paid company holidays Comprehensive benefits plan covered up to 100% by the company 401(k) with immediate company match and fully vested plan 16 weeks of paid parental leave for all parents Annual remote work stipend for wellness and home office improvements Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.