Jobs · Information Technology · New York

Strategic Project Lead, Enterprise Human Data

Mercor · New York, NY · 2 mo ago
On-siteInformation Technology$120k–$200k/yrInternship

Core Responsibilities

  • Design and manage end-to-end data pipelines, from customer specifications to final delivery.
  • Diagnose bottlenecks, restructure workflows, and implement solutions that improve quality, throughput, and cost-efficiency.
  • Examples include: creating incentive systems, re-sequencing workflows, refining instructions, and scaling review processes.

Customer Relationships

  • Act as the primary point of contact for the AI, data, and technical teams at leading enterprises.
  • Deliver clear, consistent reporting and proactively anticipate client needs.
  • Build long-term trust and identify opportunities for expansion.

Large-Scale Coordination

  • Manage 1,000+ distributed contributors in Slack-based workspaces.
  • Source, vet, train, and performance-manage domain experts.
  • Maintain high execution standards across all stages of production.

Quality Reporting

  • Run daily internal syncs (“war rooms”) to stay ahead of issues.
  • Provide regular, transparent progress updates to customers.

What We’re Looking For

  • Experience: Background in consulting, finance, startups, or other operationally intense environments.
  • Skills: Strong analytical and communication abilities; proven track record of managing complex projects.
  • Customer-Facing Experience: Comfortable working directly with high-profile clients.
  • Mindset: Excited by “gritty” process optimization and large-scale execution.

Key Facts

  • SPLs generate $10M+ in project revenue annually.
  • Customer requests are high-pressure and time-sensitive (e.g., onboarding 1,000 contributors in 3 days, delivering 10+ hours of quality data per contributor within 48 hours).
  • The role is explicitly operations-focused—not strategy, product, or GTM.
  • Growth Path: SPLs begin as individual contributors, running projects end-to-end. High performers may advance to Senior SPL (SSPL) roles, managing multiple projects and teams of SPLs.

Compensation

  • Base cash comp from $120K-$200k
  • Agressive bi-annual performance bonus structure
  • Generous equity grant vested over 4 years
  • $10K proximity bonus (if you live within 0.5 miles of our office)
  • $1.5K monthly stipend for meals
  • Free Equinox membership
  • $200 monthly laundry reimbursement
  • $200 monthly personal wellness reimbursement
  • Health, Dental, Vision insurance
  • 401(k) with company match
  • Up to $15k Relocation bonus

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