Strategic Program Manager
Incora · Jonestown, PA · 1 mo ago
Information TechnologyFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must remove boilerplate like EEO, etc. Must preserve substantive info.
We need to parse the job description.
Let's extract sections:
- About Role: paragraph after "About Role". Content: "The Strategic Program Manager is accountable to provide the commercial & operational direction for nominated chemical customer contracts either by customer group or by region, within the contracts business unit. Accountable for the directing, managing & coordination of all contract activities within the given customer contracts and supporting functions to achieve the Company’s business goals. Responsible for the financial growth within customer accounts and maximizing opportunities to grow relationships. Manage a contract team to administer the day-to-day operational functions and deliver best in class customer service, build partnerships, and support the customer contracts. Most importantly you will be passionate about our Incora Values and exceeding customer expectations."
- Experience (maybe "Experience" heading? Actually they have "Experience Courage Take ownership...". That seems like values list. Might be better to treat as "Our Values" but not required heading. Could be part of About Role? Might be separate section "Our Values". But we only have allowed headings list; we can choose any of those headings. The values could be under "Skills"? Not exactly. Could be under "Qualifications"? Not exactly. Could be under "Responsibilities"? Not exactly. Could be under "About You"? Actually later they have "About You" heading. So we have sections: About Role, About You, What Incora Can Offer You (Benefits), maybe Pay? They mention salary but not specific numbers. They say "great salary and benefits". That's vague; we should not create Pay section unless specific. They mention benefits details: holidays, vacation, sick time, parental leave, discount portal, insurance, health plans, 401K match. That's Benefits. So we can have Benefits section.
- About You: list of responsibilities and qualifications. Could split into Responsibilities and Requirements/Qualifications/Skills. The posting includes many bullet-like sentences. We can create sections: Responsibilities (list of duties), Requirements (education/experience), Qualifications (maybe same), Skills (specific skills). But we must avoid thin sections. Better to combine: maybe have Responsibilities and Requirements (including qualifications and skills). However we need to follow allowed headings; we can use multiple if substantive.
Let's extract responsibilities from "About You" paragraph:
- Lead the contract management with responsibility for growth strategies, P&L, customer service levels and robust revenue & margin growth plans.
- Accountability and proactiveness to maintain and improve the efficiency and effectiveness of the Contract and its key processes.
- Work closely with the Sales Functions to develop bid strategies for new & renewals of contracted business.
- Contribute to Annual Operating Process; and provide accurate business forecasts on a regular basis.
- Identify and implement process improvements to existing and new contracts.
- Leading by example and enabling an environment where all employees can contribute to the best of their abilities.
- Support the environment for growth and progression for the people within the team.
- Negotiate renewals of customer contract agreements using Best Practice Terms & Conditions for Incora
- Closely monitoring sales, margin, costs, and inventory levels to meet or exceed budget ensuring accounts remain profitable.
- Conduct interviews, hire and train on-site personnel (when necessary to do so).
- Ensure longevity of a partnership culture in all Incora’s contracted customers.
- Responsible for the maintenance of the contract for the life of the contract. This element of the role will involve seamless communication to the functions of Planning and Procurement to ensure continuity of the supply of parts.
- To be responsible for developing key performance indicators for Contract Compliance, both externally with the Customer and internally for Financial Performance.
- Manage, support and mentor the team, providing effective & timely performance evaluations, conduct reviews and facilitate additional training and/or mentoring as appropriate.
- Ability to travel, as necessary, between customers’ sites.
- Perform other duties as assigned.
Then qualifications/experience:
- Bachelor's degree or 2-5 years related experience and training or equivalent combinations of education and experience, which may include sales, distribution and inventory management.
- Significant experience of customer relationship management
- Financially proficient to a good level
- High level of business acumen
- Excellent communication and influence skills at all levels.
- Some people management and leadership experience
- Previous experience working within a contract management/sales environment preferred.
- Change management experience preferrable.
- Must have and maintain own/reliable transportation and company-approved driving record.
- P&L Management
- Contract management.
- Supply Chain & Distribution
- Project leadership
- Excellent communication
- Influencing skills
- Good people manager
- Team motivator
- Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) is essential, alongside experience using Copilot or other AI tools to enhance productivity
Also values earlier: Experience Courage Take ownership for issues and problems. Collaboration Share knowledge and experience with others Commitment – Focus on ensuring internal and external customer expectations are met in a timely way. Community – We value our world and everyone who shares it.
These could be under a section "Our Values" but not in allowed headings. Could be placed under "About Role" maybe as a paragraph. But we could also create a section "Skills"? Not exactly. Could incorporate into "About Role" paragraph.
We need to avoid filler like "commensurate with experience". Not present.
We need to exclude boilerplate: EEO, accommodation statement, etc. At end there is EEO statement and accommodation request. Must remove.
Also remove duplicated lines.
Now craft HTML:
We'll have:
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Must remove boilerplate like EEO, etc. Must preserve substantive info.
We need to parse the job description.
Let's extract sections:
- About Role: paragraph after "About Role". Content: "The Strategic Program Manager is accountable to provide the commercial & operational direction for nominated chemical customer contracts either by customer group or by region, within the contracts business unit. Accountable for the directing, managing & coordination of all contract activities within the given customer contracts and supporting functions to achieve the Company’s business goals. Responsible for the financial growth within customer accounts and maximizing opportunities to grow relationships. Manage a contract team to administer the day-to-day operational functions and deliver best in class customer service, build partnerships, and support the customer contracts. Most importantly you will be passionate about our Incora Values and exceeding customer expectations."
- Experience (maybe "Experience" heading? Actually they have "Experience Courage Take ownership...". That seems like values list. Might be better to treat as "Our Values" but not required heading. Could be part of About Role? Might be separate section "Our Values". But we only have allowed headings list; we can choose any of those headings. The values could be under "Skills"? Not exactly. Could be under "Qualifications"? Not exactly. Could be under "Responsibilities"? Not exactly. Could be under "About You"? Actually later they have "About You" heading. So we have sections: About Role, About You, What Incora Can Offer You (Benefits), maybe Pay? They mention salary but not specific numbers. They say "great salary and benefits". That's vague; we should not create Pay section unless specific. They mention benefits details: holidays, vacation, sick time, parental leave, discount portal, insurance, health plans, 401K match. That's Benefits. So we can have Benefits section.
- About You: list of responsibilities and qualifications. Could split into Responsibilities and Requirements/Qualifications/Skills. The posting includes many bullet-like sentences. We can create sections: Responsibilities (list of duties), Requirements (education/experience), Qualifications (maybe same), Skills (specific skills). But we must avoid thin sections. Better to combine: maybe have Responsibilities and Requirements (including qualifications and skills). However we need to follow allowed headings; we can use multiple if substantive.
Let's extract responsibilities from "About You" paragraph:
- Lead the contract management with responsibility for growth strategies, P&L, customer service levels and robust revenue & margin growth plans.
- Accountability and proactiveness to maintain and improve the efficiency and effectiveness of the Contract and its key processes.
- Work closely with the Sales Functions to develop bid strategies for new & renewals of contracted business.
- Contribute to Annual Operating Process; and provide accurate business forecasts on a regular basis.
- Identify and implement process improvements to existing and new contracts.
- Leading by example and enabling an environment where all employees can contribute to the best of their abilities.
- Support the environment for growth and progression for the people within the team.
- Negotiate renewals of customer contract agreements using Best Practice Terms & Conditions for Incora
- Closely monitoring sales, margin, costs, and inventory levels to meet or exceed budget ensuring accounts remain profitable.
- Conduct interviews, hire and train on-site personnel (when necessary to do so).
- Ensure longevity of a partnership culture in all Incora’s contracted customers.
- Responsible for the maintenance of the contract for the life of the contract. This element of the role will involve seamless communication to the functions of Planning and Procurement to ensure continuity of the supply of parts.
- To be responsible for developing key performance indicators for Contract Compliance, both externally with the Customer and internally for Financial Performance.
- Manage, support and mentor the team, providing effective & timely performance evaluations, conduct reviews and facilitate additional training and/or mentoring as appropriate.
- Ability to travel, as necessary, between customers’ sites.
- Perform other duties as assigned.
Then qualifications/experience:
- Bachelor's degree or 2-5 years related experience and training or equivalent combinations of education and experience, which may include sales, distribution and inventory management.
- Significant experience of customer relationship management
- Financially proficient to a good level
- High level of business acumen
- Excellent communication and influence skills at all levels.
- Some people management and leadership experience
- Previous experience working within a contract management/sales environment preferred.
- Change management experience preferrable.
- Must have and maintain own/reliable transportation and company-approved driving record.
- P&L Management
- Contract management.
- Supply Chain & Distribution
- Project leadership
- Excellent communication
- Influencing skills
- Good people manager
- Team motivator
- Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint) is essential, alongside experience using Copilot or other AI tools to enhance productivity
Also values earlier: Experience Courage Take ownership for issues and problems. Collaboration Share knowledge and experience with others Commitment – Focus on ensuring internal and external customer expectations are met in a timely way. Community – We value our world and everyone who shares it.
These could be under a section "Our Values" but not in allowed headings. Could be placed under "About Role" maybe as a paragraph. But we could also create a section "Skills"? Not exactly. Could incorporate into "About Role" paragraph.
We need to avoid filler like "commensurate with experience". Not present.
We need to exclude boilerplate: EEO, accommodation statement, etc. At end there is EEO statement and accommodation request. Must remove.
Also remove duplicated lines.
Now craft HTML:
We'll have:
About the Role
... (the About Role paragraph)
About You
Maybe split into Responsibilities and Requirements? But we have only one About You heading; we could then have- for responsibilities and another
- for any list of duties/requirements/benefits, and
for prose. So we can have multiple lists under same heading. Thus:
About You
Responsibilities
? Not allowed headings besides those listed. We cannot use h4 unless it's one of the allowed? The instruction says usefor section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies we can use those exact headings as h3. So we could have separate sections: Responsibilities, Requirements, Qualifications, Skills, Benefits. But we must only include sections when posting has real specific content. It does have responsibilities, requirements, qualifications, skills, benefits. So we could create multiple h3 sections. Thus structure:
About the Role
...
Responsibilities
- ... ...
Requirements
- ... ...
Qualifications
Maybe combine with Requirements? But we can separate: Requirements could be education/experience; Qualifications could be skills/competencies. However the list includes both. Might be thin if we split too much. But we have enough content. We could do:Requirements
Bachelor's degree or 2-5 years related experience...
- ...
Skills
- ...
- for qualifications. However the instruction: Use