Jobs · Project Management · New York

Strategic Program Manager

IBM · Yorktown Heights, NY · 3 wk ago
HybridProject ManagementFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the posting. The posting includes: - Introduction (some paragraph about IBM Finance & Operations). That could be "About the role" or maybe "Introduction". The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can map sections accordingly. We need to avoid repeating job title as heading. No job title given explicitly; but we can ignore. We need to include sections only when posting has real specific content. Let's identify content: - Introduction: paragraph about IBM Finance & Operations, transformation, etc. That's about the role/company. Could be "About the role" or maybe "About the team". We'll use "About the role". - Your Role And Responsibilities: heading then description and list of responsibilities. So we need a Responsibilities section. - Primary Job Responsibilities: list of bullet-like sentences (each starts with a verb). We need to put them in
  • . - Preferred Education: Bachelor's Degree. - Required Technical And Professional Expertise: list of requirements. - Preferred Technical And Professional Experience: list of preferred experience. We need to decide which sections map to which headings. Possible sections: - About the role (intro) - Responsibilities (Your Role And Responsibilities + Primary Job Responsibilities) - Requirements (Required Technical And Professional Expertise) - Qualifications (Preferred Education + maybe Preferred Technical And Professional Experience? Actually qualifications could include education and certifications.) - Skills (maybe combine some skills from requirements) - Benefits, Pay, Schedule: not present, so omit. We must not create sections with filler like "not specified". So we omit Benefits, Pay, Schedule. We need to preserve all substantive information; do not invent or summarize away detail. We need to format lists: each bullet as
  • . For responsibilities, we have many sentences; each can be a list item. We need to ensure we don't duplicate content. Let's extract the responsibilities text: "Your Role And Responsibilities A Strategic Program Manager (LPM) stewards critical strategic investments and transformational change by providing leadership and direction to programs. You'll partner with other organizations within Red Hat to facilitate project delivery and motivate teams to achieve program goals. You'll be responsible for planning, governance, and overseeing the successful output of a program. This role involves coordinating program delivery across multiple areas to drive high-quality outcomes for the business. Programs, by nature, have a start and end date. Strategic Program Managers will move to the work as business needs dictate." Then "Primary Job Responsibilities" list: - Provide overall program leadership, guidance, and manage all aspects of a given program, including requirements gathering, business case creation, and implementation in partnership with Product Management. - Develop and implement program management strategy, standards, and processes to ensure projects and programs are delivered effectively and efficiently. - Identify opportunities to streamline the program and introduce efficiencies / new initiatives related to the scope in order to focus on long term successes and drive Red Hat’s vision. - Adapt methods, structures, and processes to the needs of the program with a focus on continuous improvement. - Provide steady leadership in the face of change and aggressive deadlines with the support of Product Management, who ultimately provides prioritization guidance. - Proactively support and coach teams, helping them manage expectations of delivery and requirements, yielding consistent results. - Proactively identify and manage business facing, program-level risks and interdependencies, with a focus on business partners and organizations outside of IT. - Implement and manage governance processes for the program that ensure high-quality delivery on schedule, including meeting cadences, status reporting, budget management, milestone achievements, risk management, issue tracking & prioritization, blockers threatening timeline or quality, and escalation management. - Manage different levels of stakeholder communication across the organization in order to facilitate project / program success and promote collaboration and coordination. - Build a level of trust and collaboration between the product team and business in order to ensure they are working towards a common goal, including, but not limited to Release Train Engineers, Product Owners, Product Managers, and Business Readiness teams, etc. - Support the design of KPIs and measurement methods to capture program success criteria. Collect, calculate, track and report program KPIs and outcomes to various stakeholders including C-level. - Assist Product Managers with decision-making facilitation and escalation management – ensuring the right people, with the right content, structured in the right way to get decisions made on time. - Propose solutions and action plans for goals not met or at risk. - Develop, optimize, and continuously evaluate and adapt the resourcing strategies to ensure optimum support for projects and for the day-to-day operational activities. We need to include all these as list items. Now Requirements: "Required Technical And Professional Expertise" bullet list: - More than ten years of project management experience, including large-scale complex technical projects, large portfolios OR equivalent experience. - Thorough understanding of project/program management techniques, methods, and tools. - Implementation and management of effective program governance frameworks (templates, processes, etc.). - Excellent facilitation and presentation skills, both virtually and in-person. - Excellent interpersonal and communication skills, and proven ability to work effectively with all organizational levels in a dynamic matrix organization. - Ability to message for executive audiences at SVP and C-suite level, including distilling complex concepts into consumable content to support decision making. - Proven problem-solving, consultative, influencing, and decision-making skills. - Ability to innovate under new and/or changing conditions. - Must have demonstrated leadership ability, business acumen, organizational skills, and industry knowledge. - Strong knowledge of budgeting, resource allocation, and process design procedures. - Capacity to effectively understand SFDC and Agile delivery models. - High attention to detail with cross-organization coordination skills to keep respective people responsible for tasks. Now Preferred Education: "Preferred Education Bachelor's Degree". That's a qualification. Preferred Technical And Professional Experience: - Bachelor’s in computer science, information technology, management, or related field. - Project management certification or program management certification (PMP) are a plus. We could put these under Qualifications (education and certifications) or maybe under Skills? But we have a Qualifications section. We need to decide mapping: - About the role: intro paragraph. - Responsibilities: combine the paragraph under "Your Role And Responsibilities" and the list under "Primary Job Responsibilities". Could be just the list; but we should include the introductory sentences as prose (

    ) before the list. - Requirements: the Required Technical And Professional Expertise list. - Qualifications: Preferred Education and Preferred Technical And Professional Experience (maybe also include any other qualifications like certifications). We'll put them as a list. - Skills: maybe we could extract some skills from requirements, but we already have them in Requirements. Could omit Skills section to avoid thin sections. The instruction: Prefer a few substantive sections over many thin ones. So we could combine skills into Requirements or Qualifications. But we have separate headings for Skills; we could omit if not enough distinct content. However we have many skill-like items in Requirements; we could keep Requirements as is and not add Skills. Thus sections: About the role, Responsibilities, Requirements, Qualifications. Now we need to output HTML fragment only, no /. Use

    for each section heading. Use

    for prose. Use

    • for lists. We must not repeat job title as heading. Not needed. We must not include boilerplate like EEO etc. Not present. Now craft HTML. First section: About the role. Content: Introduction paragraph(s). The intro includes two paragraphs? Actually it's one paragraph: "Introduction At IBM Finance & Operations, we are the backbone of IBM’s transformation driving efficiency, transparency, and smart decision-making across the business. Our teams provide the insight and discipline that guide strategy, ensure financial strength, and enable IBM to invest in innovation and growth. Working in Finance & Operations means combining analytical skills with collaboration and curiosity. You’ll partner with colleagues across functions and geographies, using data, technology, and process excellence to create solutions that improve performance and deliver measurable impact. IBM offers continuous learning, career development, and a culture that values diverse perspectives. Join us and be part of a global team that keeps IBM moving forward, while building your own future in a dynamic and evolving environment." We need to output as

      ...

      . Second section: Responsibilities. We have a paragraph: "Your Role And Responsibilities A Strategic Program Manager (LPM) stewards critical strategic investments and transformational change by providing leadership and direction to programs. You'll partner with other organizations within Red Hat to facilitate project delivery and motivate teams to achieve program goals. You'll be responsible for planning, governance, and overseeing the successful output of a program. This role involves coordinating program delivery across multiple areas to drive high-quality outcomes for the business. Programs, by nature, have a start and end date. Strategic Program Managers will move to the work as business needs dictate." Then the list of primary job responsibilities. We'll output that paragraph as

      then

      • for each bullet. Third section: Requirements. We'll output

        Requirements

        then
        • for each bullet from Required Technical And Professional Expertise. Fourth section: Qualifications. We'll output

          Qualifications

          then maybe a

          for Preferred Education: "Bachelor's Degree." Then a

          • for Preferred Technical And Professional Experience items. Alternatively combine education and certifications into a list. We'll do:

            Preferred Education: Bachelor's Degree.

            then
            • for each preferred experience. But we need to avoid adding extra formatting like if not required? The instruction didn't forbid using other tags; just said use

              for section headings,
              • for lists,

                for prose. Using inside

                is okay as it's still prose. But to be safe, we can just put the education as a sentence in

                . Eg:

                Preferred Education: Bachelor's Degree.

                Then list for preferred experience. Now ensure we preserve all substantive information: we must not lose any detail. Let's list all responsibilities bullets exactly as given. I'll copy them: 1. Provide overall program leadership, guidance, and manage all aspects of a given program, including requirements gathering, business case creation, and implementation in partnership with Product Management. 2. Develop and implement program management strategy, standards, and processes to ensure projects and programs are delivered effectively and efficiently. 3. Identify opportunities to streamline the program and introduce efficiencies / new initiatives related to the scope in order to focus on long term successes and drive Red Hat’s vision. 4. Adapt methods, structures, and processes to the needs of the program with a focus on continuous improvement. 5. Provide steady leadership in the face of change and aggressive deadlines with the support of Product Management, who ultimately provides prioritization guidance. 6. Proactively support and coach teams, helping them manage expectations of delivery and requirements, yielding consistent results. 7. Proactively identify and manage business facing, program-level risks and interdependencies, with a focus on business partners and organizations outside of IT. 8. Implement and manage governance processes for the program that ensure high-quality delivery on schedule, including meeting cadences, status reporting, budget management, milestone achievements, risk management, issue tracking & prioritization, blockers threatening timeline or quality, and escalation management. 9. Manage different levels of stakeholder communication across the organization in order to facilitate project / program success and promote collaboration and coordination. 10. Build a level of trust and collaboration between the product team and business in order to ensure they are working towards a common goal, including, but not limited to Release Train Engineers, Product Owners, Product Managers, and Business Readiness teams, etc. 11. Support the design of KPIs and measurement methods to capture program success criteria. Collect, calculate, track and report program KPIs and outcomes to various stakeholders including C-level. 12. Assist Product Managers with

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