Strategic People Partner

Role Summary

We believe that good leaders create a culture of trust, respect, and collaboration, leading to higher engagement and retention. Strong leadership is essential for Oyster's success across a diverse and complex landscape, and we're looking for a Strategic People Partner to join our team to work closely with leadership across the organization.

Key Responsibilities

• Strategic People Leadership: Hold a position of significant influence within our organization, streamline People interactions, and drive consistent People messaging across the entirety of our organization.
• Organizational Design: Work closely with Department Heads and cross-functional teams to assess and provide guidance on optimizing the team and the company’s organizational structure, with a focus on strategic goal alignment and improving operational efficiency.
• Employee Relations Leadership: Handle and resolve employee relations matters with a balanced and fair approach, maintaining a harmonious working environment. This includes conducting investigations and partnering with our Legal team to minimize potential risks.
• Leadership Development and Enablement: Guide, support, and train managers on leadership principles, employee programs, and internal processes, as well as tools to drive efficient and empathetic management. Partner with L&D to develop training programs to enable and enhance our Manager’s capabilities.
• Develop and Manage Performance Process: Refine our current performance processes and offer independent guidance and support to leaders across the business on increasing performance within their teams. Work closely with Managers to oversee the effective execution of PIPs and Development Plans, with a strong emphasis on compliance, fairness, clarity, and the human element. This includes advising and influencing Managers on country-specific performance requirements and obligations.
• Cross-Functional Collaboration: Partner with various teams within Oyster, including People Experience, People Services, Talent Acquisition, and Legal, to ensure a consistent and aligned approach to People processes and policies.
• People Programs and Strategic Initiatives: Support developing, leading, and implementing strategic people programs in partnership with the People Programs Team and through consistent feedback loops from the business.

Core Requirements

• Minimum of 7 years of People and Business Partner experience in dynamic, fast-paced organizations.
• Organizational design expertise including experience partnering with leaders through significant org design changes.
• Deep knowledge of HR programs and practices, coaching and facilitation, and performance management and employee relations.
• Significant experience partnering with globally distributed teams across time zones. Required experience across both Americas and EMEA.
• Proven success at developing strong trusting relationships to gain support and achieve results.
• Easily builds trust with stakeholders by being open and transparent, and always following through.
• Comfortable navigating a fast-changing environment and managing change in an entrepreneurial environment.
• Strong communication skills and executive presence. Able to clearly communicate complex topics both verbally and in writing.
• You lead with research and a "product mindset" to ensure every program is culturally relevant and solves business problems.
• Embed AI into your work by constantly researching and implementing AI tools to automate the administrative side of people partnering, freeing up time to focus on high-touch, human-centric and strategic support.
• [BONUS] Experience supporting organizations through rapid growth, scaling, or transformation (e.g. hypergrowth, post-funding, or restructuring phases).
• [BONUS] Experience building or supporting remote-first or async-first cultures across globally distributed teams.