Strategic Marketplace Success Manager
Candescent · California, United States · 2 wk ago
ManagementFull-time
Key Responsibilities and Deliverables
- Own the relationship lifecycle for fintech partners, ensuring thorough onboarding, proactive support, and ongoing engagement.
- Analyze partner performance and market data to identify opportunities for optimization and growth.
- Help the partners grow and scale within the Candescent Ecosystem.
- Stay informed of emerging fintech trends, regulatory changes, and technology developments, providing actionable insights to the team.
- Represent Candescent in partner meetings, industry events, and customer conversations, articulating our perspective and building credibility.
- Ensure the success of the Candescent Marketplace, working cross functionally across Candescent to ensure partners quickly realize value and have a best in class experience.
- Collaborate with internal teams to develop and execute partnership strategies that drive business outcomes.
- Maintain high-quality documentation and scalable processes to support partner success.
Qualifications and Experience
- Bachelor’s degree in Business, Finance, Technology, or related field.
- 3–5 years of experience in partner management, business development, customer success, or a related field—ideally with exposure to fintech, SaaS, or platform businesses.
- Demonstrated ability to manage external relationships and drive results.
- Strong analytical skills and comfort with data-driven decision-making.
- Excellent communication and relationship-building abilities, with confidence in both written and verbal interactions.
- Collaborative mindset and ability to work cross-functionally.
- Curiosity about fintech industry trends and a desire to build deep expertise over time.
PREFERRED DISTINCTIONS
- Experience supporting or managing partnerships in technology or fintech environments.
- Exposure to onboarding workflows, CRM tools, or partner enablement strategies.
- Experience with content creation, public speaking, or participation in industry events.
- Passion for continuous learning and helping partners succeed.