Strategic Inside Sales Representative

Join Team CARFAX as a Strategic Inside Sales Representative. At CARFAX, we pride ourselves on being mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment.

About The Role

The Strategic Inside Sales Representative position is a newly created, fully remote inside sales position focused on growing revenue within our existing dealer partner base. Working from your home office, you will connect with current CARFAX Advantage dealers via phone and Zoom to present, demonstrate, and sell marketing and service-related tools designed to help dealers sell cars faster, drive more service revenue, and increase customer retention. This is a highly collaborative role — you will work closely with Field Sales Representatives and Account Managers to identify upsell opportunities, execute on growth strategies, and ensure dealer partners are fully leveraging the CARFAX suite of products.

Responsibilities

• Conduct outbound phone and Zoom-based sales calls to current CARFAX dealer partners, presenting targeted upsell opportunities in marketing tools and service-related solutions
• Partner closely with Field Sales Representatives and Account Managers to identify dealer needs, coordinate account strategies, and deliver a seamless, consultative sales experience
• Educate dealers on how CARFAX marketing and service tools can help them move inventory faster, grow service lane revenue, and improve customer retention
• Meet and exceed monthly sales quotas and activity metrics; participate in and win sales contests
• Manage a defined book of business within your assigned dealer territory or segment
• Track all activity, pipeline, and customer information accurately in Salesforce CRM
• Bring energy, creativity, and a competitive spirit to daily team collaboration and strategy discussions

Requirements

• 2–4+ years of B2B sales experience, preferably in an inside sales, phone-based, or virtual selling environment; automotive industry experience a strong plus
• Proven track record of success in upselling or expanding revenue within an existing customer base
• Strong ability to connect with, influence, and close decision makers via phone and video
• A consultative selling approach — you listen first, then solve
• Excellent verbal communication and virtual presentation skills; comfortable leading Zoom-based product demos and conversations
• A collaborative team player who thrives working cross-functionally with field and account management colleagues
• Self-directed and highly organized; able to manage a large book of business independently from a home office environment
• Detail-oriented with strong follow-through and time management skills
• Proficiency in Salesforce CRM and MS Office products; comfort with video conferencing tools (Zoom, Teams, etc.)
• Driven, motivated, and passionate about selling — and about helping dealer partners win

Benefits

• Competitive compensation, benefits, and generous time-off policies
• 4-Day summer work weeks and a winter holiday break
• 401(k) / DCPP matching
• Annual bonus program
• Casual, dog-friendly, and innovative office spaces
• Medical, dental, and vision insurance
• Life and disability insurance
• Paid time off, paid holidays, and paid parental leave
• Paid volunteer time off

Pay

The anticipated base salary range for this position is $60,000 to $90,000 annually. Final base salary for this role will be based on geographical location as well as experience and qualifications. In addition, this role is eligible for performance-based commissions and an annual discretionary bonus.

About CARFAX And S&P Global Mobility

S&P Global has recently announced the intent to separate its Mobility Segment into a standalone public company. CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service, and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value, and the flagship CARFAX® Vehicle History Report™ to consumers and the automotive industry. CARFAX owns the world’s largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Glassdoor.com.