Strategic Communications Support Specialist

About the role

The contractor will assist in developing internal communication strategies, policies, and processes to address changes in roles and responsibilities and garner support for integrating communications capabilities across DCSA. This includes creating policies, processes, standard operating procedures, knowledge management strategy, implementation plans, status updates, and archiving of strategic communications materials.

Responsibilities

• Document policies, processes, and standard operating procedures (SOPs) supporting oversight of DCSA’s external communications and interactions with other communication teams across DCSA.
• Provide strategic communications operational support to internal and external communications channels, including developing webpage content and design, implementing organizational strategic communications campaigns on websites and media platforms, recommending innovative approaches for reaching target audiences, and measuring impact of web presence and social media activity.
• Author, socialize, and assist posting of social media products; work with web and content developers to align social media with web presence; develop graphic support, content, and materials for social media postings.
• Collect and analyze website and social media metrics; provide monthly updates on agreed-upon metrics for each website/SharePoint and social media; implement metrics collection strategy, dashboard, and quarterly assessments.
• Develop and manage updates to Agency command/Directorate briefings for internal and external stakeholders, providing tailored briefings as needed.
• Provide strategic communications outreach planning support for events where DCSA leaders participate as presenters or host a booth: create event planning playbook, tailored project plans, conference materials, meeting agendas, after‑action reports, lessons learned, and knowledge‑management archiving.
• Coordinate event planning logistics, liaise with vendors and stakeholders, support set‑up/tear‑down, capture notes and feedback, conduct final inspections, manage event communication and media, oversee attendee registration and senior‑attendance protocols, assess event success, and submit findings.

Requirements

• Location: Linthicum, Maryland.
• Clearance: Active Secret clearance required.
• Experience: Minimum 8 years of strategic communications experience and federal government contracting experience.
• Education: Bachelor’s degree in communications, journalism, public relations, or a related field.

Pay

Salary range: $100,000 – $115,000 per year.

Schedule

In‑office every Wednesday (or as needed); the remaining four days typically telework.