Strategic Clinical Quality Manager - Queens/LI and Brooklyn Areas - Metro NY Region

This is a remote opportunity within the Queens/LI and Brooklyn areas. The individual selected must reside in the Metro NY Region. Travel is required with a Monday–Friday schedule and no night or weekend shifts. 80% travel is required for multiple area assignments.

About the Role

Develops, implements, maintains, and evaluates an effective, data-driven quality assessment and performance improvement program with participation from the interdisciplinary team. Serves as a quality improvement champion by promoting Continuous Quality Improvement (CQI) principles to improve processes and patient outcomes at the facility and area levels. The role covers all treatment modalities (in-center, inpatient, home therapies) and involves collaboration with the interdisciplinary team to monitor data, prioritize improvement areas, and develop action plans.

This position offers the chance to serve as a quality improvement subject matter expert, influence clinic support, and contribute to career growth within the organization. Eligible for an annual bonus based on company and individual performance.

Responsibilities

• Facilitates the implementation and integration of FKC Quality programs into facilities' standard operating procedures through collaboration with clinical, interdisciplinary, and operations teams.
• Serves as a subject matter expert for clinical quality matters, collaborating with RNs and the Area Quality Team.
• Identifies clinical quality improvement opportunities to meet CMS Conditions for Coverage and FMS quality program requirements.
• Manages the tactical execution of Quality and clinical initiatives, interventions, and standardized education materials with facility RNs.
• Provides nursing and clinical guidance to support facility RNs in achieving quality, patient satisfaction, teamwork, and employee satisfaction goals.
• Collaborates with stakeholders (Clinical Quality leadership, Education, Regulatory, Compliance) to facilitate quality goals and patient safety improvements.
• Mentors and trains staff to collect, trend, and analyze data to monitor clinical and operational processes, improving patient outcomes and satisfaction.
• Utilizes evidence-based practices to address barriers to quality improvement, including promoting clinical algorithms, pathways, and policies.
• Leverages tools, resources, and informatics technology to focus on targeted patient populations.
• Applies knowledge of FMS policies, CMS Conditions of Coverage, and quality improvement principles to perform tasks.
• Promotes collaboration between facilities to share successful processes and strategies.
• Mentors facilities in identifying, testing, and adopting effective practices.
• Provides guidance and expertise on quality-related policies, standards, and electronic applications under Clinical Quality leadership.
• Performs desk reviews of facility Quality Assessment and Performance Improvement (QAPI) documentation and attends QAPI meetings.
• Evaluates the effectiveness of facility QAPI programs and CQI activities.
• Reviews completion of QAI activities, including adherence to the QAI calendar and tools.
• Attends and participates in regional, area, facility, and team meetings, including quality team-building and staff development.
• Collaborates with management to achieve effective interdisciplinary and clinic relationships.
• Identifies risk areas and opportunities for improvement.
• Assists with root cause analysis, action plan development, and evaluation.
• Provides written or verbal recommendations to facility and area management.
• Utilizes adult education principles to facilitate the implementation of quality standards and CQI practices.
• Ensures outstanding customer service to all external and internal customers, including patients, staff, physicians, and payers.
• Develops and maintains effective working relationships through timely communication.
• Assists with various projects as assigned under Clinical Quality leadership.
• Performs other related duties as assigned.

Requirements

• BSN or Bachelor’s Degree in a healthcare-related field preferred, or an equivalent combination of education and experience.
• Registered Nurse (RN) required.
• Certification in Nephrology Nursing or quality preferred.
• 3+ years of dialysis experience required.
• 3+ years of management experience in a clinical leadership role.
• Strong organizational, critical thinking, and customer service skills.
• Demonstrated leadership competencies and adaptability to changing priorities.
• Ability to work collaboratively with team members in quality improvement activities.
• Strong verbal and written communication skills.
• Ability to analyze and propose solutions for complex issues.

Physical Demands and Working Conditions

• Day-to-day work includes desk and personal computer tasks, as well as interaction with facility staff and physicians.
• Work environment is characteristic of a healthcare facility with controlled air temperature and moderate noise levels.
• May be exposed to infectious and contagious diseases/materials.
• Requires travel between assigned facilities and locations within the community (40-60%). Travel to regional, division, and corporate meetings may also be required.

Pay

Annual rate: $90,000.00 - $150,000.00 for the New York, NY location, depending on the candidate’s work location, qualifications, education, work experience, skills, and competencies.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and parental leave.
• Potential for performance-based bonuses depending on company and individual performance.