Strategic Accounts Professional

About the role

Our Strategic Sales Professional will build and maintain relationships with key stakeholders at strategic and key accounts and prospects, continuously demonstrating the value Veritiv brings to its customers. This role owns new business development, maintains customer relationships, provides customer-specific solutions, and meets established sales growth targets. The position requires a competitive and motivated spirit with a proven ability to drive growth in a team-selling environment while solving problems through innovation and strategic thought leadership.

Responsibilities

• Manage and grow relationships to drive expansion in accordance with the account strategy as defined by the Strategic / Key Account Manager.
• Proactively identify new opportunities and support the strategy creation process in collaboration with the Strategic / Key Account Manager.
• Ensure the effective implementation of new sites, products, and value-added services.
• Understand and apply knowledge of Packaging/Facility Solutions industry trends to support sales growth, in alignment with strategy.
• Understand supplier landscape and innovations to guide customer-specific solutions.
• Develop and deliver custom presentations and business reviews on Veritiv solutions that could impact customer growth opportunities.
• Frequently use Customer Relationship Manager (CRM) to schedule follow-up actions and record relevant information to build upon customer interactions.
• Create a professional network and represent the organization at business sector events to enhance the company brand.
• Act as an escalation point of contact for customer inquiries and complaints and proactively strive for resolutions in a timely manner.
• Actively leverage sales technology and tools to meet strategic account planning objectives and maximize customer and segment growth potential.
• Participate in training and development programs to enhance sales competencies and further expand ability to effectively generate profitable customer and segment growth.
• May be requested to perform other duties as assigned.

Requirements

• 10+ years of successful sales experience; territory sales or account management preferred.
• Strong understanding or experience from a large, national distribution organization preferred.
• Demonstrate understanding of managing a customized sales cycle to provide solutions to clients.
• Experience and knowledge in Packaging/Facility Solutions is strongly preferred.
• 25% travel required.
• Demonstrates effective and impactful presentation skills to establish credibility and influence decisions.
• Demonstrates executive presence in both customer-facing and internal settings.
• Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.
• Strong customer service skills (friendly, courteous, and helpful).
• Strong planning and organization skills.
• Experience with Salesforce.com or other CRM is preferred.
• Basic experience of simple office/operational systems.
• Excellent verbal, written, people, and diplomacy skills.
• Experience interpreting strategy and policy to set and deliver objectives.
• Experience planning, managing, and organizing resources within short/medium timescales within the overall policy framework.

Qualifications

• Bachelor’s Degree preferred.
• 10-15 years of related job experience.

Physical Requirements

• A significant portion of the job responsibilities will require computer work that involves the continuous use of the fingers, hands, wrists, and sitting for long periods of time.
• The position requires frequent lifting and/or moving up to 10 pounds.
• The position requires work in an office as well as travel to customers, suppliers, group meetings, etc.

Benefits

• Engaging and inclusive culture with employee-led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
• Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
• Collaborative atmosphere with customers and suppliers to create healthier, safer, and more sustainable communities through responsible operations and innovative solutions.
• Healthcare benefits (including medical, dental, vision, and health savings account), life, AD&D, and disability insurance.
• 401k, paid time off, tuition reimbursement, employee assistance program, and other fringe benefits.

About Veritiv

Together with its subsidiaries, Veritiv is the leading full-service provider of packaging solutions. Veritiv also provides JanSan, hygiene, print, and publishing products and services. Veritiv serves customers in a wide range of industries through team members around the world, helping shape the success of its customers.