Strategic Account Technology -Strategist

About the role

Leads strategic relationships with C-suite and senior business, technology, and operations leaders across a complex global Tier 1 retailer. Serves as a deeply trusted technical advisor to executive stakeholders, aligning Microsoft's vision, innovation agenda, and business outcomes with the customer's long-term priorities. Orchestrates cross-functional Microsoft teams to develop executive engagement strategies, assess business risks and opportunities, and drive cloud transformational initiatives that deliver measurable business value. Owns the strategy, growth, and expansion of the Azure business across the customer, driving cloud adoption, consumption, workload modernization, and long-term platform commitments that accelerate both customer outcomes and Microsoft revenue growth. Acts as the senior voice of the customer within Microsoft, influencing investment decisions, product direction, and executive sponsorship models to accelerate customer success.

Partners directly with CEOs, CIOs, CTOs, CISOs, CFOs, and line-of-business executives to shape digital transformation strategies, address enterprise-wide challenges, and position Microsoft as a strategic partner. Builds and maintains executive relationship maps, governance frameworks, and engagement plans that strengthen stakeholder alignment and executive sponsorship. Establishes best practices for executive engagement, business planning, Azure consumption growth, and strategic account development across large, high-impact accounts.

Demonstrates deep expertise in Microsoft's cloud strategy, Azure platform, AI portfolio, and industry solutions while driving executive conversations focused on growth, innovation, risk management, and competitive advantage. Leverages senior engineering leadership relationships to influence and unlock new opportunities, resolve complex business challenges, and accelerate strategic outcomes for both the customer and Microsoft.

Responsibilities

• Serve as the trusted technology advisor responsible for helping enterprise customers realize business value from Microsoft AI solutions.
• Demonstrate a blend of technical expertise, business acumen, and executive engagement skills.
• Develop deep understanding of Microsoft's AI portfolio, including Microsoft 365 Copilot, Copilot Studio, Azure AI Foundry, AI Agents, Fabric, and Power Platform.
• Identify, qualify, and prioritize AI business scenarios that deliver measurable customer outcomes and business value.
• Lead AI transformation discussions with business and technology decision-makers, including CIO, CTO, CDO, and business executives.
• Apply knowledge of enterprise data foundations required for AI success, including data governance, security, compliance, and modern data platforms.
• Develop AI adoption strategies, success metrics, and value realization plans aligned to customer business objectives.
• Partner across account teams, specialists, customer success, and industry experts to accelerate AI solution deployment and consumption.
• Demonstrate understanding of Agentic AI, workflow automation, and business process transformation opportunities.
• Articulate the competitive differentiation of Microsoft's AI platform and associated business outcomes.
• Drive executive alignment, technology strategy, and digital transformation initiatives within large enterprise organizations.
• Use strong consultative selling skills to translate technical capabilities into business outcomes and executive-level narratives.

Qualifications

Required Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 7+ years of technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience.

Preferred Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 14+ years of technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience.
• 5+ years of experience in digital transformation or using technology to drive customer business outcomes.
• 4+ years of experience in business consulting, consultative selling, or change management.
• 5+ years of experience leading technical, support, and/or partner teams.

Pay

The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year. Certain roles may be eligible for benefits and other compensation.