DirectJobHub
Jobs · Sales

Strategic Account Manager - West Region

Ascend Learning · Denver, CO · Yesterday
RemoteRemoteSales$81k–$116k/yrFull-time

About the role

We Impact Lives Through Purpose-Driven Work in A People First Culture
Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning.

Responsibilities

  • Serve as the lead point of contact for strategic account matters, build and maintain strong, long-lasting client relationships, develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
  • Identify and understand the roles of the clients’ stakeholders, identify champions, users, the technical team, and the economic buyers
  • Manage relationships with existing clients to ensure their retention, and customer loyalty – including annual account reviews and reporting
  • Uncover clients' objectives and pain points, build strategic roadmaps to drive positive outcomes and solutions to meet client needs while providing exceptional customer collaboration and guidance
  • Develop account growth strategies, collaborate with category leadership, leverage market knowledge and client insights, including territory management, pipeline opportunities, and cross-sell opportunity referral activity where applicable
  • Prepare compelling sales strategies, messaging, and presentations. Negotiate and close deals, collect implementation details for client execution
  • Ensure timely and successful delivery of Ascend Learning solutions according to customer needs and objectives, exceeding client expectations
  • Prepare and present regular reports on account opportunities, sales forecasts, tailwinds, and headwinds to management
  • Maintain CRM to include prospective client headcount or other category suitability
  • Stay up to date with, and share, industry trends, competitors, and market conditions to identify new business opportunities

Requirements

  • Bachelor’s degree required
  • 6+ years of relevant sales work experience
  • Prior track record of influencing stakeholders up to the executive level, with proven negotiation skills for securing advantageous agreements
  • Skilled in delivering tailored solutions to clients and managing multiple projects with precision
  • Ability to build trust and proactively engage in upselling and cross selling
  • Strong analytical abilities for sales data interpretation and strategy formulation
  • Proven track record of delivering results in a quota-based sales environment with multi-year multimillion-dollar contracts
  • Nursing education industry knowledge, background in healthcare or higher education experience preferred
  • Proficient in CRM software (e.g., Salesforce, Zoho CRM, HubSpot) and MS Office, especially Excel
  • Up to 50% travel

Qualifications

  • None specified

Skills

  • Strategic Account Management
  • Client Relationship Management
  • Account Retention and Loyalty
  • Client Objectives and Pain Points Identification
  • Strategic Roadmap Development
  • Account Growth Strategy Creation
  • CRM Software Proficiency
  • Written Communication
  • Project Management
  • Client Collaboration and Guidance
  • Accountant Negotiation
  • Account Forecasting
  • Account Reporting
  • Account Execution
  • Account Growth Strategies
  • Account Cross-Selling
  • Account Upselling
  • Account Data Interpretation
  • Account Strategy Formulation
  • Account Delivery
  • Account Reporting
  • Account Opportunities
  • Account Sales Forecasts
  • Account Tailwinds and Headwinds
  • Account Referral Activity

Benefits

  • Health, dental, and vision insurance
  • Company paid Life Insurance
  • 401(k) with company match
  • Paid time off and parental leave
  • Employee assistance program
  • Other employee wellness programs such as Headspace and Airvet
  • Charitable matching program

Pay

The current full-time annualized hiring range for this role is $80,800.00-$115,500.00 and does not include discretionary bonus or sales incentives, if applicable. In accordance with applicable state laws, we are providing the expected salary range for this position. Individual compensation will be determined by various factors, including relevant experience, qualifications, current business needs and local market factors.

Schedule

This position will work remote in the West territory, with preference to candidates in the Denver, CO or Seattle, WA locations. Up to 50% travel is required.

Similar jobs