Strategic Account Manager Job in Chicago Loop, IL | $95K Salary & Uncapped Sales Commissions | Paycom Careers

About the role

The Strategic Account Manager (Internally known as Client Relations Representative) is responsible for retaining existing company relationships through usage, retention, and additional revenue. Manages the ongoing relationship with existing clients by leveraging technology to ensure they see a return on current and future investments, identifying and developing additional revenue opportunities to add to their portfolio, and maximizing employee and client usage of Paycom software.

Responsibilities

• Works closely with Outside Sales Representative and Transition Specialist Representative to ensure a smooth and effective transition of client ownership during the initial phase, providing a seamless transition and continuity of exceptional service.
• Cultivates and nurtures existing client relationships for strong retention.
• Achieves sales quota and revenue goals through client retention and account expansion strategies.
• Proactively analyzes, clarifies, and validates client needs on an ongoing basis.
• Drives revenue retention/growth, account profitability, and client satisfaction/loyalty.
• Performs client presentations articulating the value proposition of software/solution/service offerings.
• Maintains relationships at C-level and throughout the organization in support of providing business solutions and tools.
• Conducts the required number of face-to-face meetings on a weekly basis.
• Prepares a strategic agenda, reviews usage, oversees software system updates, identifies needs and opportunities, and provides insight that helps clients maximize the value of an employee HR lifecycle within Paycom solutions.
• Conducts regular business reviews with clients, presenting performance metrics, identifying areas of improvement, and proposing strategic recommendations.
• Stays updated on industry trends, market dynamics, and competitor activities to identify new growth opportunities.
• Develops a complete understanding of the client's organizational structure.
• Assists in software development efforts by delivering feedback on market needs and opportunities.

Travel

Up to 75% travel – may include overnight on all avenues of transportation (plane, train and/or automobile). Required to attend in person New Hire, Regional and Department training.

Pay

Base salary, transportation allowance, and an uncapped commission plan. This position has a salary of $95,000 per annum, with an uncapped commission plan.

Benefits

• $1 per-pay-period individual health insurance coverage for employees
• 401(k) with matching + Employee Stock Purchase Program
• Available flexible spending accounts
• $50,000 basic life and AD&D
• Paid vacation, sick, holiday, and personal days
• Paid family leave programs
• Employee referral bonuses
• Award-winning learning and development programs
• Company + team-based events
• Ongoing company-wide roundtable discussions called "Better Conversations" to promote diversity, inclusion, and belonging