STR MGMT/GROCERY DEPT LEADER

Responsibilities

• Create an uplifting and friendly customer experience through exceptional service by highly satisfying each customer's needs and exceeding their expectations.
• Interview, train, evaluate performance, reward, and coach associates.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Establish an uplifting work environment that allows associates to feel valued, appreciated, and engaged.
• Prioritize and plan work activities by using time efficiently.
• Communicate the company, department, and job-specific information to associates including information from board meetings/huddles.
• Ensure new associates are properly oriented to the department and understand the benefits of working for Kroger.
• Oversee/manage the efficient operations of all functions and activities of the Grocery Department.
• Identify and resolve problems in a timely manner by gathering and analyzing information skillfully and developing alternate solutions.
• Motivate self/others to achieve goals.
• Communicate change effectively by building commitment to overcome resistance.
• Be committed to the company's customer and associate promise.
• Serve as a role model for the company's core values.
• Support the Customer 1st team.
• Delegating work assignments that match the responsibility of the associate while giving them clear direction and monitoring progress.
• Consistently being on time for work and meetings and ensuring responsibilities are covered when absent.
• Executing on all action plans and daily priorities including performance goals and best practices.
• Adhere to all food safety regulations.
• Adhere to out of stock standards by effectively utilizing Computer Assisted Ordering.
• Stay current with present, future, seasonal, and special ads.
• Promote corporate brands to customers and ensure associates are educated.
• Manage the scheduling of Grocery associates to provide adequate department coverage to meet customer demand.
• Provide appropriate, actionable feedback to help teams and individuals grow.
• Help associate identify how their work aligns with key store initiatives.
• Monitor/controlling supply expenses for the department to allow associates and customers to have all resources necessary.
• Assist store management in preparing the department budget and conducting profit and loss reviews.
• Taking appropriate action on all financial reports.
• Develop/implement a department business plan to achieve desired results.
• Supervise/coach direct reports in the performance of their duties, complete performance reviews, provide feedback to direct reports.

Qualifications

• High school diploma.
• Assistant Grocery Department Leader experience.
• Desired: High school diploma.