STR MGMT/ASSET PROTECTION DEPT LEADER (HR)

About the role

Manage the Asset Protection department and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. The position is based in Portland, Oregon. Fred Meyer, now part of The Kroger Company, serves customers in over 120 stores across Oregon, Washington, Idaho and Alaska. The company focuses on feeding the human spirit through diverse teams, innovative experiences, and a commitment to people and community.

Responsibilities

• Supervise and coach direct reports, conduct performance reviews and provide feedback.
• Deliver and encourage excellent customer service among associates.
• Maximize sales and sales margins.
• Reduce customer and associate dishonesty by identifying high‑theft areas, investigating, and apprehending individuals involved in internal and external theft.
• Monitor large shrink areas in stores and verify electronic article surveillance (EAS) is utilized and maintained.
• Provide credible court testimony and maintain compliance with corporate policies and safety guidelines.
• Implement corporate and divisional service, merchandising, and operating requirements; maintain knowledge of merchandising plans and timetables.
• Achieve department and store financial objectives/goals.
• Develop, implement, and assess weekly work schedules and adjust as necessary.
• Conduct internal investigations and minimize exposure to civil liability.
• Participate in safety meetings and co‑chair/attend shrink meetings.
• Prepare missing merchandise reports and promote associate participation in the Fred Meyer Incentive Award Program.
• Maintain compliance with corporate policies, company initiatives, and all safety standards.
• Communicate and collaborate with corporate associates to support asset protection initiatives.
• Work with associates to manage common associate areas (e.g., break rooms, training areas) to ensure they are inviting and reflect “Our People Are Great” initiatives.

Requirements

• High school diploma or GED plus one year experience in retail asset protection, or equivalent education and experience.
• Minimum age 18 (21 in Alaska).
• Ability to pass a drug test, criminal background check, and all state and federal private security licensing or certification requirements.
• Valid driver’s license.
• Ability to work in a fast‑paced environment with high accuracy and attention to detail.
• Ability to handle sensitive information confidentially.
• Strong organizational and prioritization skills.
• Familiarity with asset protection terms and processes.
• Ability to make independent judgments with minimal supervision.
• Willingness to continue education.
• Desired knowledge of company policies, procedures, and organizational structure.
• Strong interrogation/interviewing skills.

Benefits

• Comprehensive healthcare coverage (medical, dental, vision, prescription) through company or collective bargaining plans.
• Flexible scheduling for full‑ and part‑time roles with paid time off, holiday and sick pay based on eligibility and length of service.
• Emotional and financial support via free counseling (Employee Assistance Program) and confidential financial tools/coaching with Goldman Sachs Ayco.
• Associate discounts on food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through the Continuing Education program.
• Extensive training programs and diverse career pathways for growth.

Schedule

Maintain flexibility to work any shift and weekends on a regular basis.