Store Visual Manager

About the role

Contribute to an inspiring, elevated, & consistent customer experience by implementing visual standards and commercial excellence. Lead, coach, and develop strong Visual Merchandiser team through upskilling to secure a sustainable Visual Merchandiser talent pipeline within your store.

Responsibilities

• Customer Sales & Profit
  • Follow-up the visual and commercial curation according to guidelines
  • Represent the H&M Brand positively during customer interactions
  • Set, implement, and follow up on store visual & commercial goals
  • Launch and sign off the latest global campaigns and sale activities on time
  • Perform sales report (KPIs) follow-up, identify, and prioritize visual & commercial opportunities
  • Ensure good garment care, stock levels, and input on allocation
• Fashion & Trend Awareness
  • Keep up to date with fashion scene, trends, tendencies, styles, products, brands, competitors, and relevant influencers
  • Coach and develop your VM team to plan time for fashion & trend awareness
  • Create clear trends and stories according to inspiration from the visual & commercial guidelines
  • Maintain a good customer flow by maintaining commercial layout, fixtures
• Team & Development
  • Lead, inspire, and educate your store team
  • Coach and develop the visual and commercial skills for the VM and Store teams
  • Secure high quality of product & commercial presentation according to guidelines
  • Support & develop daily routines and best practices for your Store team
  • Complete talent management and succession planning in your store
  • Organize, provide, and carry out the visual & commercial upskilling for you and your colleagues
  • Ensure Store teams complete Visual Competences & Commercial 4 All trainings
• Visual & Commercial Execution
  • Coach and follow-up that your VM team carry out sample picking best practice routines
  • Ensure your VM team secures window & styling execution accordingly to visual & commercial guidelines
  • Maintain a good customer flow by maintaining commercial layout, fixtures
  • Ensure the VM and Store team executes a strong balance and maintenance of price signs
  • Ensure your store has enough quantities of sale, and other activity including POS material
  • Maintain and care for all display forms and interior material (fixtures & fittings)
  • Maintain and update store navigation according to latest guidelines and store layout
  • Keep sales floor and back of house clean, organized, and safe

Qualifications

• Fashion interested, curious and creative
• Extensive visual & commercial experience
• Proactive, solution focused, and flexible
• Experience from working as a Visual Merchandiser in store
• Experienced in team coaching, talent development including upskilling with strong leadership skills
• Good knowledge of retail management, visual, commercial & operational best practises, routines, and tools

Benefits

• Staff Discount Card
• Medical, Pharmacy Vision and Dental Coverage
• Employee Assistance Program
• Vacation, Wellness, Holiday and Parental Pay
• 401K
• Commuter Benefits
• Health and Dependent Care FSA
• Additional Voluntary Benefits

Additional Information

Compensation: expected base salary range is $21.87 $24.60 hourly