Store Trainer, West NA
About the role
The Sr. Specialist, Stores Trainer role serves as a key business partner to NA retail store districts, responsible for driving training excellence, elevating our retail performance and enabling store teams to deliver uniquely Nike consumer experiences. This influential position delivers supported store visits that are grounded in teamwork, creating an environment of inclusion and trust. Reporting to the Sr. Manager of Stores Training, they will work closely with district and territory partners, cross functionally, as one team, with a sharp focus on our Sport Offense, supporting each other in winning, and driving impact to every athlete*.
Who We Are Looking For
- Strong leadership, coaching, and facilitation skills
- Self-aware and skilled in navigating change and growth in people and retail
- Builds inclusive, trusting training environments and experiences that value diversity
- Strategic thinker and organized with multiple priorities
- Proficient with digital learning tools and technologies
- Passionate about sports, fitness, and the Nike brand
- Willing and able to travel frequently
- Fluent in English, additional languages a plus
- Positive attitude in dynamic and evolving environments
What You’ll Work On
- Create training awareness and accountability, driving action that shapes the consumer experience and elevates the performance of store teams across multiple retail store districts
- Support the Retail District Director by fostering a partnership based on trust through transparent communication and understanding their districts challenges and goals
- Cultivate and foster strong partnerships with Retail Brand Marketing and other partners to integrate brand activations, sport moments, and seasonal product launches into training
- Share best practices and drive training consistency across the territory through collaboration with other Sr. Specialist, Store Trainers, Territory Operations Partners and in Territory meetings
- Facilitate in-store training to the store team that equips them with strong product knowledge, service skills, foundational operations expertise, ensuring alignment with Nike’s retail vision and performance goals
- Lead greater-scaled and targeted training sessions at the marketplace, Territory or Geo level, including capability-value drops, leadership certification, and onboarding
- Conduct supported store visits for at least four hours, facilitating in-store training of new or existing programs to the store leadership team followed by experiential and practical application training on the sales floor or back of house
- Provide hands-on coaching, collaborative problem-solving and support as they practice new skills
- Prepare by evaluating training performance measurements and metrics to include our retail learning management system, consumer survey and store performance data
- Submit formalized recaps to drive action, creating awareness and accountability
- Evaluate, assess, track participation and completion, and stay informed on industry trends
- Model Nike’s values, culture, and commitment to diversity, equity, and inclusion, and help identify and develop future Store Trainer talent
- Manage your own travel budget and expenditures
Information About Benefits
Can be found here.
Pay
The annual base salary for this position ranges from $87,700.00 in our lowest geographic market to $173,300.00 in our highest geographic market. Actual salary will vary based on a candidate's location, qualifications, skills and experience.
Schedule
Must possess a valid U.S. driver’s license. Approximately 15-20% of travel is required for Team offsites, conferences, large-scale training activations. In some markets, you will be required to travel domestically by airplane, car or train with overnight stay for approximately 30–50% for store visits, based on district alignment.