Store Team Member

About the Role

All Store Team Members play an essential role in building our company brand by delivering excellent customer service. You will maximize product inventory and support online business operations, ensuring a positive shopping experience. While both part‑time and full‑time positions generally focus on merchandising responsibilities, you may also be assigned sales, front‑end or other responsibilities as needed. Internally, you will be referred to as Merchandiser and report to the store management team.

Responsibilities

• Maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations by fulfilling orders and assisting with in‑store and curbside pick‑up and delivery services, including driving and making deliveries if assigned.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing them about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross‑functional responsibilities and other duties as assigned.
• Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws when delivery is an essential job function.

Requirements

• High school diploma or equivalent preferred.
• 1–3 years of experience; 1+ years in a retail setting preferred.
• Familiarity with point‑of‑sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.
• Must be 21 years of age or older.
• Physical requirements: walk, bend repeatedly, be on feet for 8–10 hours a day; safely lift, load, and handle cases and pallets; climb ladders and lift 50 lb overhead repeatedly; may be exposed to various outdoor weather conditions.
• Ability to safely drive and make deliveries if assigned.

Benefits

• Paid Time Off (PTO)
• Generous store discounts
• Health care plans (medical, prescription, dental, vision)
• 401(k), HSA, FSA, pre‑tax commuter benefits
• Disability and life insurance coverage
• Paid parental leave
• Pet insurance
• Critical illness and accident insurance
• Discounted home and auto insurance
• College tuition assistance
• Career development and product training
• Consumer classes and more
• Access to Total Rewards program resources supporting health, wellbeing, and financial security