Store Supervisor (Part-Time)
Studs is a category‑defining ear‑piercing and earring brand named one of “the 10 most innovative companies in retail for 2023” by Fast Company. Studs connects ear piercing with aftercare and earring shopping to create an end‑to‑end Earscaping® experience, offering a cool, fun, and welcoming environment with a wide earring assortment at an accessible price point.
About the role
The Studio Supervisor plays a critical support role in the daily operations of the Studio, serving as a trusted keyholder and frontline leader. This non‑managerial position requires maturity, ownership, and leadership by example, modeling values, reinforcing service standards, and supporting operational execution.
Key Responsibilities
- Open and close the Studio independently, ensuring all procedures are completed accurately.
- Support daily execution of visual merchandising, supply restocks, and Studio upkeep.
- Review daily business and help implement strategies to drive results.
- Act as a floor leader during assigned shifts, structuring the team to meet sales and service goals.
- Uphold compliance with safety and brand standards, including piercing regulations and Studio cleanliness.
- Deliver exceptional service and educate customers on the Studs experience.
- Support service recovery and escalate customer concerns as needed.
- Ensure a warm, welcoming, and consistent customer journey aligned with service expectations.
- Set a strong example for professionalism, inclusion, and accountability.
- Provide real‑time feedback and support to teammates, escalating when appropriate.
- Reinforce company values and contribute to a collaborative, feedback‑rich environment.
Requirements
- Prior experience in a keyholder or shift‑lead role with independent operations and opening/closing responsibilities.
- Flexible availability for varying days and hours, including evenings, weekends, and holidays; at least four days per week, inclusive of Saturday and Sunday.
- Reliably attend work as scheduled for up to 29 hours per week, in line with local laws.
- Proven professionalism, reliability, and sound judgment in a customer‑facing environment.
- Comfortable standing for extended periods (8+ hours) and able to lift/move at least 20 lb.
- Ability to handle chemicals safely and follow health, safety, and compliance protocols.
- Confidence operating solo and taking ownership of floor‑leadership responsibilities when assigned.
- Positive attitude, openness to feedback, and contribution to a collaborative, service‑oriented team culture.
Benefits & Perks
- Paid Safe & Sick Leave Accrual
- FSA Health and Commuter Tax‑Advantaged Accounts
- 401(k) Retirement Savings Plan
- Exclusive Employee Discounts on Piercings and Jewelry (including friends and family)
Pay
Part‑time hourly rate: $17.
Schedule
Flexible schedule of varying days and hours, including evenings, weekends, and holidays, with up to 29 hours per week. Must be available at least four days per week, inclusive of Saturday and Sunday.