Store Supervisor

About the role

Join the LEGO® Brand Retail team as a part-time Team Leader at Providence Place Mall in Providence, RI and be a role model as you provide a brand experience for our customers. This part-time Team Leader will provide training to enhance the team's ability to exceed our high standards of customer service, product knowledge and sales.

Responsibilities

• Assists the ASM and SM in maintaining holiday, attendance, and team scheduling
• Effectively supervise Sales Associates during the shift, dealing with potential issues appropriately and in line with LEGO policies and procedures, with the ASM and SM's support
• Complete orders for store and office supplies in line with guidelines and operating budgets
• Ensures money handling procedures are followed by all Sales Associates
• Ensures a well organized stockroom is maintained at all times and that all available products are merchandised on the shop floor and loss prevention targets are achieved
• Aids the ASM and SM in achieving a high standard of merchandise presentation following store guidelines

Requirements

Experience The Pride, Dedication, And Shared Sense Of Responsibility Enhance profitable sales by the regular review of sales and margin informationAssist to ensure that appropriate and effective space management techniques are usedEnsure that the Store graphics system (including pricing) is maintained effectively, with a focus on customer service and maximizing profitable salesEnsure that all fixtures are always replenishedEvaluate and communicate on competitor visual merchandising techniques, finding opportunities to develop our business furtherTrain Sales Associates on visual merchandising techniques according to LEGO® Brand Retail guidelinesEmpower and develop a high-performance team by sharing the LEGO® Brand, Vision and Values

Qualifications

• Leadership and/or management experience in a retail store environment
• Delivery of Employee training
• Cash handling and inventory/sales auditing
• Point of sale automated systems
• Merchandise maintenance and visual merchandising
• Physical specifications: Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, depth perception, and the ability to adjust focus. Involves lifting at least 30 lbs.
• Availability to work up to 30 hours per week covering the full week and weekend with a minimum of 4 days

Skills

• Customer service
• Product knowledge
• Sales
• Visual merchandising
• Team leadership

Benefits

Family Care Leave – We offer enhanced paid leave options for those important times. Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount. Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

Pay

The hourly wage for the position has a range of $20.70 to $22.10 based on anticipated responsibilities, market benchmarks, and organizational constraints.

Schedule

You'll find this at the top of this advert and when you join the team, we'll confirm this with you. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.