Store Stylist - Boston Newbury St (FT or PT)

About This Role

We are looking for someone passionate about our brand, goal-oriented, and eager to drive sales while building long-term relationships. The Store Stylist provides top-tier advice and product recommendations tailored to the customer's needs.

Responsibilities

• Act as the face of M.M.LaFleur, working directly with customers and building brand affinity in our Boston - Newbury Street store
• Maintain quality customer communication, merchandising, and inventory management
• Drive sales and build loyal customer relationships by sharing product knowledge, trends, and styling advice
• Promote exceptional service at all points in the M.M. journey
• Support the setup of store events and provide strong customer engagement during those events
• Increase sales through ongoing clienteling initiatives and interactions and cultivating a book of business
• Grow and maximize our customer base through formal and informal one-on-one interactions and group management with a constant focus on exceptional service and relationship-building
• Be a stylist; ask the right questions, assess clients' needs, and suggest products based on their profiles, requests, and feedback
• Be a salesperson; understand the store's performance metrics and strive to maximize sales targets
• Stay up to date on our merchandise, events, promotions, policies, and services
• Strategize and take initiative to increase individual and store productivity
• Facilitate a culture of empowerment and respect among your team and clients
• Become proficient in inventory management, merchandising, POS, and company procedures
• Support new stylists through peer training when needed
• Support the Customer Experience team by handling priority orders, and delivering on specific customer requests
• Follow and maintain all health and safety procedures of the store
• Maintain visual standards and store cleanliness to company expectations
• Support with opening and closing duties

Qualifications

• Ability to connect, feel empathy for, and interact easily with those around you
• Know how to ask the right questions and give the right feedback
• Passionate about meeting new people and helping others
• An order-maker, not an order-taker; once confident in the product, can easily guide clients to discover solutions that will work for them
• Responsible, reliable, and humble; show up on time and ask questions when unclear
• Brand knowledge and the ability to create personal styling experiences
• Committed to an error-free world (e.g. no typos)
• Positive, can-do attitude
• Fashion and sales experience and customer service expertise
• Ability to thrive in a fast-paced environment and quickly problem-solve
• Skilled in change management
• Exhibit professional communication and behavior both internally and externally
• Comfortable with quickly learning and adapting to technology
• Enthusiastic and motivated to reach development goals and target metrics
• Available to work Part-Time (approximately 16-28 hours per week), including weekends and evenings

Physical Requirements

• Position requires prolonged periods of standing/walking
• May involve reaching, crouching, kneeling, stooping, and color vision
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register, and ability to process register transactions
• Frequently lift/move up to 30lbs

Compensation & Benefits

• Base hourly rate is $22.00 + monthly commission and incentives
• Employee Discounts include 60% off full price, 50% off sale items
• Pre-tax commuter and parking benefits, 401k
• FT Benefits: Medical, Dental, Vision, Short Term Disability, Long Term Disability, AD&D, Life Insurance