Store Shift Supervisor

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Acts as Manager on Duty (MOD) in most cases, performing all necessary functions for successful store operation.
• The Shift Supervisor will take direction from the Store Manager and make key decisions on store resources and decisions to be made.
• Executes merchandising plans and maintain in-stock conditions throughout the stores.
• Drives engagement by communicating with customers and providing feedback and service results to associates.
• Solves customer issues promptly and effectively.
• Oversees work assignments to utilize talents and abilities while maximizing profits most effectively.
• Ensures compliance with all labor laws, including lunch breaks and minor scheduling restrictions.
• Oversees established departmental procedures for receiving, producing, and replenishing merchandise including inspecting the product when delivered, pricing accuracy, freshness and quality, and product rotation.
• Enforces keeping of necessary logs according to company policy.
• Ensures associates work and operate equipment safely, complying with OSHA requirements and ensures compliance with price accuracy as well as weights and measures laws.
• Performs daily store walks of the entire store and exterior property to identify successes and opportunities, provide direction and feedback, and be visible and accessible to associates and customers.
• Supports and executes all company programs to achieve desired business results.
• Ensures that company policies are communicated to, understood, and followed by associates.

Qualification Requirements

• A high school diploma or general education degree (GED) is required.
• An associate degree or two years’ experience preferred.