Store Shift Supervisor

What You’ll Do

• Deliver pawsitively exceptional, neighborly service by helping a pet parent pick the perfect toy for a lab who loves to fetch
• Show a fourth grader how to test their fish tank water, all while creating a fun, welcoming experience
• Showcase your leadership by supporting daily operations and helping ensure a smooth, efficient shift
• Assign tasks and help team members manage priorities and time
• Aid customers with product selection and provide recommendations
• Process transactions, support the register, and handle returns or issues
• Place and manage special orders and online order fulfillment
• Reconcile cash drawers and complete end-of-day procedures
• Maintain a clean, safe, and organized store environment
• Step in to support the team wherever needed during busy periods

Requirements and Responsibilities

• 2+ years of retail experience
• Strong customer service and sales skills
• Basic proficiency with Microsoft Office or similar tools
• Ability to stand, bend, stoop, twist, and move for extended periods of time
• Ability to lift up to 65 lbs
• Ability to climb ladders and perform physical store tasks
• Reliable transportation and ability to work flexible schedules (evenings, weekends, holidays)
• Must be 18+ years old and able to meet hiring requirements set by the local franchise owner

About Pet Supplies Plus

The "plus" is us, i.e., the people of our over 700+ stores, 2 distribution centers and Michigan-based headquarters. As the nation's largest independent pet store, we've made it our mission to make life easier for pet parents and to create opportunities that make life better for our team members. While pets inspire us, it's our inclusive work environment and collaborative culture that drive us.

How We Vibe

Do you believe no pet can be too pampered? Then you're probably one of us. As a company, our dedication to the furry, feathered, scaly and finned can be summed up by four core values we call our "Paw Print." This is our blueprint for success at Pet Supplies Plus and it's based on the idea that every team member should be neighborly, petcentric, trustworthy and knowledgeable.