Store Service Manager

Position Summary

What We Offer

What You’ll Do

What You Bring

Physical Requirements

• Lead, train, and motivate store associates and technicians to achieve sales and service goals
• Manage store operations — including productivity, profitability, and customer satisfaction
• Ensure compliance with safety, environmental, and company policies
• Maintain staffing levels by hiring, developing, and retaining top talent
• Oversee shop workflow, ensuring efficiency, accuracy, and high-quality service
• Resolve customer concerns with professionalism and care
• Support fleet business relationships and vendor partnerships
• Perform opening and closing duties as a keyholder

A competitive pay, paid time off, closed evenings and Sundays, and 5 paid holidays off are offered.

A high school diploma or equivalent (college or technical program preferred), 1+ year of experience in automotive service or retail management, valid driver’s license, strong leadership, communication, and customer service skills, ability to manage multiple priorities in a fast-paced environment, basic math and computer skills (POS, cash handling, reports, etc.), and flexible availability — including evenings and Saturdays — are required.

Lift up to 50 lbs. without assistance, frequent standing, walking, bending, and reaching, ability to climb ladders and operate a vehicle safely are physical requirements.