Store Scanning Specialist (Pricing Integrity, Audits & Signage) - Full Time

As a Store Scan Specialist, you will maintain overall pricing integrity within the store and assist Marketing with the ordering, printing, and hanging of signs. This is not a technical role, and there is no expectation to provide support for computers and retail systems. You will ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.

Responsibilities

• Prints and sorts all shelf tags for each department before price active dates.
• Performs tag strip maintenance.
• Audits store tags, signs, and scale prices to confirm tag/signage/price match.
• Audits Country of Origin and organic signage.
• Performs all SSS requirements for Sales Changeovers in addition to other WFM Standard Operating Procedures as directed by Store and Regional leadership.
• Completes audit reports, noting discrepancies and plans of action to resolve.
• Troubleshoots scanning issues, reporting to the Regional Data Team.
• Audits department tare weights by product.
• Assists with maintenance of the master tare sheet.
• Supports Weights and Measures inspections, including collecting inspector feedback and leading corrective action.
• Enforces regional pricing and product authorization policies.
• Assists in auditing point-of-sale codebook.
• Provides inventory support as needed.
• Works with leadership on scan accuracy percentage goals.
• Conveys proper tag hanging and signage to Team Members.
• Supports and facilitates the ordering and distribution of signage, ensuring proper placement and prompt removal.
• Provides basic support on WFM applications (i.e., IRMA, DVO, MARS, ePlum).
• Arrives to work station on time, appropriately groomed, dressed, and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner, and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Skills

• Strong knowledge of scanning processes, systems, and technologies.
• Strong basic math skills.
• Proficiency with computer applications and programs including email, Microsoft Office, and WFM applications (i.e., IRMA, DVO, MARS, ePlum, SODA sign portal).
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with WFM quality goals.
• Strong attention to detail.

Requirements

• 12+ months retail experience.

Physical Requirements / Working Conditions

• Must be able to lift 50 pounds.
• In an 8-hour work day: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing, and pulling.
• Work requires the following motions: bending, twisting, squatting, and reaching.
• Exposure to FDA-approved cleaning chemicals.
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
• Ability to work in a wet and cold environment.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

Pay

The wage range for this position is $17.50–$30.20 hourly, commensurate with experience.

Benefits

Whole Foods Market offers "Whole Benefits," which include:

• Eligibility for a store discount.
• Paid time off.
• Financial wellness programs.
• Health and wellness support programs.
• Access to other Team Member perks.

Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).