Store Sales Manager

The store manager leads Mattress Firm's vision, Company Initiatives, and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. In addition, leads selling programs and driving related KPI results in multiple store units and supports the omni-channel experience.

Responsibilities

• Conduct one-on-one meetings to gain a deep understanding of your team's motivations and personal/professional aspirations.
• Develop a comprehensive team "bio book" that evolves to incorporate new insights and knowledge as it is gained.
• Have 30-60-90-day check-ins with new team members to discuss progress and opportunities.
• Conduct workforce management activities such as store staffing schedules, reconciling punches, and ensuring compliance with company policies and state regulations.
• Work with leadership to make staffing level changes.
• Provide technical and product knowledge information to associates and customers, serving as a subject matter expert.
• Analyze company provided reporting to determine appropriate staffing levels for store locations.
• Partner with leadership to identify skill gaps and address them through coaching.
• Achieve or exceed individual store financial targets through effective execution and customer service.
• Ensure store execution of product merchandising, marketing, and POP standards.
• Plan and implement social media strategies to positively impact brand awareness and increase sales.
• Manage stock inventory levels for assigned store, ensuring accurate stock.
• Follow all Company procedures on cash handling, including acceptance of payment and deposit processes.
• Create and execute customer invoicing according to company policies.
• Stand or sit for 8+ hours at a time.
• Execute company initiatives and other activities requested by the supervisor.
• Maintain awareness of competition, advertisements, and services offered, developing strategies to counter.
• Conduct store-level inventory processes and research any discrepancies.
• Partner with leadership and corporate partners as needed.
• Lift, push, or pull up to 50+ pounds.

Qualifications

Ability to plan strategically. Analyze company provided reporting to determine appropriate staffing levels for store locations. Provide technical and product knowledge information to associates and customers, serving as a subject matter expert. Identify skill gaps and address them through coaching. Achieve or exceed individual store financial targets through effective execution and customer service at the store level. Ensure store execution of product merchandising, marketing, and POP standards. Partner with marketing to plan, implement, and monitor assigned store’s social media strategy to positively impact brand awareness and increase sales. Manage stock inventory levels for assigned store, ensuring accurate stock. Follow all Company procedures on cash handling including acceptance of payment and deposit processes. Adhere to all sales processing policies to ensure the proper creation and execution of customer invoicing. Ability to stand or sit for 8+ hours at a time. Execute company initiatives and other activities requested by the supervisor. Maintain awareness of competition, advertisements, and services offered, developing strategies to counter. Conduct store-level inventory processes and research any discrepancies. Partner with leadership and corporate partners as needed. Lift, push, or pull up to 50+ pounds.

Benefits

Benefits Included:

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Employee discounts on Mattress Firm sleep products and accessories
• Competitive pay range of $83,000 - $98,000 per year

For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company. Pay amount does not guarantee employment for any particular time.

EEO/Vet/Disability