Store Sales Manager

About the role

The store manager leads Mattress Firm's vision, Company Initiatives, and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. In addition, leads selling programs and driving related KPI results in multiple store units and supports the omni-channel experience.

Responsibilities

• Develop a comprehensive team "bio book" that grows alongside your team, evolving to incorporate new insights and knowledge as it is gained.
• Conduct one-on-one meetings to gain a deep understanding of your team's motivations and personal/professional aspirations.
• Have 30-60-90-day check-ins with new team members to discuss progress and opportunities.
• Lead workforce management activities such as store staffing schedules, reconciling punches, and ensuring compliance with company policies and state regulations.
• Plan strategically, analyze company-provided reporting to determine appropriate staffing levels, and partner with leadership to make staffing level changes.
• Provide technical and product knowledge information to associates and customers, serve as a subject matter expert, and analyze company-provided reporting to identify skill gaps.
• Achieve or exceed individual store financial targets through effective execution and customer service at the store level, ensuring store execution of product merchandising, marketing, and POP standards.
• Partner with marketing to plan, implement, and monitor assigned store's social media strategy to positively impact brand awareness and increase sales.
• Ensure timely opening and closing procedures, manage stock inventory levels, review merchandise flow, follow all Company procedures on cash handling, adhere to sales processing policies, and execute company initiatives.
• Execute company initiatives and other activities requested by the supervisor, maintain awareness of competition, advertisements, and services offered, and develop strategies to counter.
• Conduct store-level inventory process and research any discrepancies, partner with leadership and corporate partners as needed, lift, push or pull 50+ pounds, and adhere to all safety protocols.

Qualifications

• Ability to stand or sit for 8+ hours at a time.
• Proven track record of leadership and management experience.
• Strong interpersonal and communication skills.
• Ability to plan strategically and analyze data.
• Knowledge of Mattress Firm's products and services.
• Experience in workforce management and store operations.
• Ability to work independently and as part of a team.

Skills

• Excellent leadership and management skills.
• Strong organizational and planning abilities.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of Mattress Firm's products and services.
• Experience in workforce management and store operations.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• Employee discounts on Mattress Firm sleep products and accessories.
• Competitive pay range of $83,000 - $98,000 per year, depending on qualifications and experience.

Pay

$83,000 - $98,000 per year, depending on qualifications and experience.

Schedule

Hours vary based on store location and operational needs.