Store Sales Associate

Key Responsibilities

• Provide exceptional customer service by understanding customer needs and recommending the right products and solutions
• Assist retail and contractor customers with product selection, color matching, and order processing
• Mix, tint, and match paint products according to customer specifications
• Build knowledge of Pittsburgh Paints Company brands, products, and store processes
• Process customer orders and payments through phone, in-person, online, and email channels
• Support sales initiatives and contribute to achieving store sales goals
• Load, drive, and deliver customer orders via company vehicle
• Resolve customer concerns and escalate issues when needed
• Maintain a clean, safe, and organized store environment
• Support daily store operations and team priorities as needed

Qualifications

• Must be at least 18 years of age
• Valid driver’s license required, must pass all background items and physical
• Customer service experience preferred with a team-focused approach
• Strong communication skills and ability to work with customers in a professional manner
• Ability to use a computer and keyboard for order processing and customer support
• Ability to work scheduled hours as needed, including flexibility based on business needs
• Ability to lift up to 80 pounds occasionally and 40–60 pounds routinely, including standing, lifting, carrying, reaching, stooping, kneeling, and crouching
• Ability to operate a hand truck and/or material handling equipment

Success Factors

• Demonstrates Strong customer service skills and a customer-first mindset
• Attention to detail and accuracy in daily tasks
• Dependability and strong time management skills
• Ability to work collaboratively in a fast-paced environment
• Willingness to learn, support the team, and deliver a positive customer experience

Pay

The starting pay rate for this role is $18.00 - $22.00

Schedule

This position is scheduled within typical store hours: Monday – Friday: 7am – 5pm Saturday: 8am – 12pm Sunday: Closed

Benefits

The company offers comprehensive benefits such as Health, Dental, Life, Retirement Plan (401k), Paid Vacation & Holidays, Employee Assistance Program (EAP), Disability/Leave, and other Voluntary benefit offerings.