Store Personnel Clerk

About Us

Join us at WinCo Foods, where we're more than just a grocery retailer - we're a growing family of over 140 supermarkets in 10 states with over 22,000 employee owners. Our purpose is to make the lives of our customers and employee owners better by offering the lowest possible prices to feed their families. Currently, WinCo is the second largest Employee-Owned company in the United States. With more than 500 millionaire employee-owners in our Employee Stock Ownership Plan (ESOP). Our benefits, including top-tier medical plans and tuition support set us apart. In your role, you'll be instrumental in making a real impact in the communities we serve, embodying our purpose every day.

Overview

Provide administrative and clerical support to store management personnel. Perform back-up functions when coverage is required for other areas of the store. Consistently provides friendly, courteous customer service to internal and external customers. Performs other related work.

Responsibilities

• Seek opportunities to welcome, engage, serve and thank customers.
• Maintain an atmosphere of friendly, enthusiastic customer service with an emphasis of taking care of the customer.
• Answer and direct in-coming phone calls.
• Process in-coming and out-going mail by ensuring it is in the right slots, delivering to the correct location or mail drop, etc.
• Send and receive information by computer terminal.
• Perform clerical duties (type, create reports, distribute and send paperwork, file, follow up on weekly reports, collate, staple, fax, process checks, proof documents, prepare forms, maintaining office supply inventory and responding to needs, make employee name badges, etc.).
• Input information (e.g., department schedules, invoices, relaying information from other stores and General Office to the appropriate individuals, credits and charges, inventory, safety information, etc.) by computer terminal.
• Assist visitors coming in-person to see specific personnel.
• Review accuracy of information (i.e., ensures employees punch time record accurately by verifying payroll and correcting punch errors, investigating discrepancies, etc.).
• Input attendance and