Store Operations Support Specialist

Job Description

Coverage of Operations Assessments in all US stores, including:

• Measuring operational performance by evaluating Product, Service, Image, Food Safety, Team Member Safety, and Technology/Innovation
• Providing hands-on training during assessments with a positive attitude
• Evaluating all systems in stores to ensure compliance against DPZ Standards and procedures
• Evaluating all stores in assigned area multiple times per year to meet team objectives
• Aiding teams in meeting visit goals, which may include travel outside of the assigned area

Additional Responsibilities

• Facilitating educational programs on operations evaluation and improvement
• Partnering with FBC’s/Franchisees/MCOs and Marketplace Trainers to develop additional targeted training
• Sharing best practices with the marketplace
• Participating in special programs such as Domino’s Pizza Prep School
• Participating in FBC, Franchisee, and Specialist on-boarding
• Gathering and providing specialized data upon request
• Supporting the testing and rollout of new innovations or product launches
• Acting as a resource for information to the marketplace

Qualifications

• Minimum 1-year General Management experience at Domino’s Pizza store, 2 years preferred
• Experience as a multi-unit supervisor or Operations Trainer preferred
• Role model operator with history of exceptional evaluation scores
• Experience coaching and developing team members
• Profound understanding of Domino’s Pizza standards, policies, and procedures
• Appropriate level of computer and technology skills (Microsoft office)
• Ability to give and receive constructive feedback and diffuse volatile situations
• Outstanding communication including verbal, written, and presentation skills
• Strong interpersonal, time management, and organizational skills
• Effective coaching and motivational skills, professional demeanor
• Ability to work independently and be results-oriented
• Willingness to work 3-4 weekends per month
• Recommendation from Franchisee, Director of Corporate operations, or equivalent

Benefits

• Paid Holidays and Vacation
• Medical, Dental & Vision benefits that start on the first day of employment
• No-cost mental health support for employee and dependents
• Childcare tuition discounts
• No-cost fitness, nutrition, and wellness programs
• Fertility benefits
• Adoption assistance
• 401k matching contributions
• 15% off the purchase price of stock
• Company bonus

Additional Information

All your information will be kept confidential according to EEO guidelines.