Store Operations Associate (Part Time)

About the role

At CubeSmart Self-Storage, you will manage and maintain stores within your district, focusing on both customer service and property maintenance.

Responsibilities

• Customer Service
  • Develop customer relationships by identifying self-storage needs and providing solutions while delivering a standout experience.
  • Interact face-to-face with customers, providing excellent service and building rapport.
  • Meet monthly sales goals and metrics.
  • Walk the property to perform daily operational tasks, including lock checks and showing units.
  • Work independently and as part of a team to rent units, sell merchandise, manage leasing, accept payments via POS, complete bank deposits, and make courtesy calls for late payments.
• Property Maintenance
  • Perform daily walks of the property, clean units and grounds, and handle storage doors (up to 50 lbs).
  • Maintain the facility by mopping, sweeping, changing light bulbs, cleaning units, and similar tasks.
  • Ensure a clean and safe storage facility, meeting company guidelines (e.g., clean restrooms, neat landscaping, tidy storage doors, decluttered office).

Qualifications

• A positive, outgoing personality with a passion for helping people.
• Experience delivering high-quality customer service to a diverse customer base.
• A self-driven mindset with a strong operational focus.
• Basic computer skills, including MS Office products.
• Ability to work Saturdays; some locations may require Sunday hours.
• Access to a personal vehicle, valid driver’s license, and up-to-date insurance.
• Frequent physical requirements: standing, sitting, kneeling, crouching, crawling, bending, climbing, or balancing on a ladder.
• Authorized to work in the U.S. without current or future sponsorship.

Benefits

• Work/Life Balance: Primarily daytime hours with potential for Sundays off.
• Culture: Opportunities to grow and advance across the U.S.
• Competitive Pay: Competitive hourly rate from day one.
• Paid Time Off: Earn PTO throughout the year, with more rewards the longer you stay.
• Retirement: Generous 401(k) match to help build your financial future.
• Health Benefits: Access to affordable medical plans plus an annual employer contribution of up to $1,200 to your Health Savings Account for a family.