Store Operations Associate

About the role

The Store Operations Associate on the Outbound fulfillment team works directly with TRR retail stores to ensure all transfer requests of high-value merchandise are fulfilled by the warehouse. If you are a detail-oriented team player with a passion for sustainable fashion, this could be the perfect fit!

Responsibilities

• Perform all fulfillment duties including picking, tagging, and shipping transfers for each of our retail locations while maintaining service level agreements (SLA)
• Pick inventory for shipment with a 100% accuracy rate
• Tag each item across all product categories following specific TRR retail guidelines
• Conduct quality inspections while handling and preparing inventory for retail locations
• Handle reverse logistics of inventory for putaway to warehouse standards
• Process all parcel shipments with the designated carrier
• Execute general warehousing practices including safety, organization, and housekeeping

Requirements

• 6+ months of experience working in a warehouse production environment
• Ability to relay verbal and written information concisely and effectively
• Outstanding time management, planning, and coordinating skills
• Proven ability to excel in a high-volume, repetitive, quota-driven environment
• Self-motivation and a drive to achieve results
• Exceptional attention to detail and organization skills
• Adaptability and openness to change
• Receptiveness to feedback to improve performance
• Ability to work Monday-Friday and overtime as needed
• Ability to regularly lift and move up to 25 pounds
• Ability to stand for up to 10 hours at a time

Preferred Qualifications

• Experience working in retail back of house environment
• Ability to read and write in English
• Proficiency with Mac OS and Google Suite, and scanner technology

Benefits

• $50 in monthly food credits to apply to snacks and meals available for purchase on site
• Employee Stock Purchase Plan
• 401K with Company Match
• Medical, Dental & Vision Insurance
• Paid parental leave
• 9 Paid Company Holidays
• 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work)
• State of the art, climate-controlled warehouse facility

Pay

Hourly base pay + incentive pay based on performance/quota targets achieved. The expected hourly rate for this role is $16-$17.25. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity.

Schedule

• Monday-Friday, with overtime as needed