Store Manager - Unassigned

About the Company

Family Farm and Home is a family-owned and operated company based in Michigan. Since opening our first stores in April 2002, we have grown to operate 71 retail locations across Michigan, Indiana, Ohio, Maryland, and Pennsylvania. We cater to our customers' needs by supplying a wide variety of products in departments such as tools, hardware, automotive, pet, work and casual clothing, footwear, farm supplies, horse and livestock feed, bird food, lawn and garden, and alternative heating. Our team members are dedicated to providing exceptional product values and customer service, driving our rapid growth and loyal customer base.

About the Role

The Store Manager - Unassigned is responsible for learning the company’s culture and operations while supporting and strengthening its core philosophies. This role requires strong leadership skills to motivate and supervise team members, with a focus on merchandising, shrink control, and operational excellence. A successful Store Manager - Unassigned will become knowledgeable about the local market, customer base, seasonal opportunities, and competitors. This role is a leadership position requiring problem-solving, strategic thinking, and the ability to manage time effectively to achieve budgeted goals. Within 6 to 12 months, the Store Manager - Unassigned must demonstrate proficiency in store operations and be willing and able to relocate.

Responsibilities

• Promote Family Farm and Home’s mission statement and family values.
• Foster an aggressive sales culture with a focus on superior customer service.
• Lead and motivate a team by hiring, coaching, counseling, disciplining, and evaluating team members.
• Maintain professionalism and positive store morale.
• Ensure execution of all store job responsibilities through key associates or personal actions.
• Complete store operational requirements by scheduling and assigning team members and following up on work results.
• Provide feedback to corporate teams, including buyers, district managers, and other company officials.
• Assume full profit and loss accountability for individual store locations.
• Achieve financial objectives by assisting in annual budget preparation, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Identify customer requirements by establishing rapport with potential and actual customers.
• Build relationships and support local community groups consistent with company values.
• Ensure merchandise and service availability by approving contracts and maintaining inventories.
• Manage and protect all inventory and company assets in accordance with company policy.
• Verify merchandise is received, stored, and merchandised according to operational and safety procedures.
• Protect employees and customers by complying with legal requirements and maintaining a safe, clean store environment.
• Assist in determining marketing strategy changes by reviewing operating and financial statements and departmental sales records.
• Maintain professional and technical knowledge through educational workshops, professional publications, and networking.
• Ensure consistent operations by initiating, coordinating, and enforcing operational and personnel policies and procedures.
• Perform all other duties as assigned by supervisors or company officials.

Requirements

• Demonstrated excellent leadership and problem-solving skills.
• Ability to manage with limited supervision.
• Strong oral and written communication skills for interacting with customers, vendors, and associates.
• Comfort with hiring and firing team members.
• Understanding of aggressive customer service and team-oriented environments.
• Strong management and organizational skills.
• Ability to interpret data presented in statistical or numerical form and use it to assess and coordinate merchandise and operational aspects of store operations.
• Detail-oriented with the ability to handle multiple tasks in a fast-paced environment.
• Physical ability to stand for extended periods, move and handle boxes of merchandise and fixtures, climb ladders, reach, bend, twist, kneel, and lift up to 50 lbs.
• Willingness to work a flexible schedule, including weekends, evenings, and holidays.