Store Manager Trainee

About the role

A Dollar Tree Store Manager is responsible for leading all aspects of store operations while ensuring excellent customer service, operational excellence, and profitability.

Responsibilities

• Leadership & Team Management - Recruit, hire, train, and develop associates and assistant managers. Create work schedules and ensure adequate staffing. Coach, mentor, and evaluate team performance. Address employee concerns and enforce company policies and procedures.
• Store Operations - Oversee the daily operation of the store. Ensure the store is clean, organized, safe, and customer-ready. Open and close the store according to company procedures. Ensure compliance with company standards, policies, and safety regulations.
• Customer Service - Deliver a positive shopping experience. Resolve customer complaints professionally and promptly. Maintain high standards of customer service throughout the store.
• Inventory & Merchandising - Manage inventory levels and oversee freight processing. Ensure merchandise is stocked, recovered, and displayed according to company standards. Monitor product availability and minimize shrink through loss prevention practices.
• Financial Management - Oversee cash handling procedures and ensure accurate deposits. Monitor sales, payroll, and operating expenses. Analyze store performance and implement action plans to improve results. Maintain accurate records and complete required reports.
• Safety & Loss Prevention - Enforce loss prevention policies. Investigate incidents and complete required documentation. Ensure associates follow safety procedures to reduce accidents and theft.

Qualifications

• High school diploma or equivalent (associate’s or bachelor’s degree may be preferred).
• Retail management experience, often 2–5 years.
• Experience supervising and developing employees.
• Strong leadership, communication, and organizational skills.
• Ability to lift up to 50 pounds, stand for extended periods, and work flexible hours, including nights, weekends, and holidays.

Pay

$70,304.00 - $75,306.40 per year

Schedule

Full time

Location

3305 Deer Valley Rd., Antioch, California 94531-6664