Store Manager (Store 4953)

About the role

The Store Manager oversees all aspects of store operations, influencing guest satisfaction and driving sales through exceptional customer service and strategic product promotion.

Responsibilities

• Manage and lead a multiunit store, ensuring prompt and courteous guest service.
• Support the shopping environment, promoting GameStop’s guest benefits and managing associates.
• Process guest purchases and returns accurately, maintaining accurate records and adhering to company policies.
• Recruit, train, and supervise associates, ensuring they meet performance standards and comply with company policies.
• Ensure store cleanliness, organize merchandise, and fulfill orders to meet sales and profit targets.
• Count and reconcile daily transactions, maintain store records, and report discrepancies to management.
• Lead the team in achieving sales and profit goals, while adhering to safety protocols and demonstrating professionalism.

Qualifications

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• At least 1 year of retail management experience required; 3 years preferred.
• Video game knowledge preferred.
• Outgoing personality with strong people skills, clear communication, and ability to work independently and as part of a team.
• Ability to work flexible hours, including evenings, weekends, and holidays.