Store Manager (Store 3869)

About the role

The Store Manager oversees all aspects of store operations, influencing guest satisfaction and driving sales through exceptional customer service and product knowledge.

Responsibilities

• Manage and lead a multiunit store, ensuring prompt and courteous guest service.
• Support the shopping environment, promoting GameStop’s unique guest benefits and fulfilling Omni-Channel orders.
• Recruit, hire, train, and retain high-performing associates, ensuring they understand company policies and procedures.
• Schedule and supervise staff, maintaining optimal guest service and achieving sales and profit targets.
• Perform administrative tasks such as payroll, inventory counts, and bank deposits, ensuring accuracy and efficiency.
• Lead store teams to meet and exceed sales and profit goals, while adhering to company policies and procedures.

Requirements

• Must provide proof of identity and eligibility to legally work in the United States.
• At least 18 years of age.
• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• At least 1 year of retail management experience required; 3 years preferred.
• Video game knowledge preferred.

Qualifications

• Possess an outgoing and welcoming personality with strong people skills.
• Demonstrate clear verbal and written communication and listening skills.
• Work independently and as part of a team to perform all tasks as assigned.
• Meet leadership performance expectations, including attendance, personal appearance, safety, and respectful workplace.
• Operate Point-of-Sale (POS) computer system.
• Complete required paperwork properly.
• Carry out instructions and convey instructions to others.
• Achieve objectives and lead in a fast-paced, rapidly changing environment.
• Work 40 hours per week, with flexibility to work extended hours/days as necessary.
• Constructively manage pressure and adapt to stressful situations without impacting guest interactions.
• Able to work alone, stand, move, bend, stoop, crouch, stretch, reach, lift up to 30 lbs., and utilize basic fine and gross motor skills.

Skills

• Excellent verbal and written communication skills.
• Strong leadership and interpersonal skills.
• Ability to handle multiple tasks and adapt to a fast-paced environment.
• Basic math and alphabetizing skills.
• Proficiency in Point-of-Sale (POS) systems.

Benefits

GameStop offers competitive compensation and benefits, including health insurance, retirement plans, and paid time off.

Pay

Compensation is commensurate with experience and qualifications.

Schedule

Store managers typically work a flexible schedule, including evenings, weekends, and holidays, with the possibility of overtime.