store manager, Springfield, IL

About the role

We believe in creating a warm and welcoming space where every cup of coffee sparks connection. As a coffeehouse leader, you don’t just run a business—you lead a team that creates moments of connection and joy. Every day provides an opportunity to lead with craft and heart, making your coffeehouse a place where your community feels welcome.

Responsibilities

• Lead a team that creates moments of connection and joy
• Manage a retail or customer service operation
• Coach and mentor team members with professional maturity
• Work full time (the work regularly demands in excess of 40 hours per week)
• Work variable hours including early mornings, evenings, weekends and/ or holidays

Requirements

• 3 years retail / customer service management experience or 4+ years of US Military service
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mentality with experience in a sales focused environment
• Strong leadership skills

Qualifications

• Minimum High School or GED Requirements
• Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply.
• Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/ or holidays.

Skills

• Leadership
• Problem Solving
• Interpersonal Skills
• Organizational Skills

Benefits

• Medical, dental, vision, basic and supplemental life insurance
• Paid parental leave
• Family expansion reimbursement
• Emergency savings
• Financial well-being tools
• Discounted company stock program (S.I.P.)
• Starbucks equity program (Bean Stock)
• Incentivized emergency savings
• Access to educational opportunities
• Backup care and DACA reimbursement
• Compliance with state and local laws regarding employee leave benefits

Pay

• The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.

Schedule

• For roles in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.
• For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

Company Information

• Starbucks Coffee Company is an equal opportunity employer.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.
• Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
• Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation or 1(888) 611-2258.