Store Manager - Southington, CT

Description of Company

The Henny Penny convenience stores are operated by Petroleum Marketing Group, Inc. (PMG), a family-owned company. PMG acquired these stores from Hendels, Inc. on October 2, 2018. The sites have served Connecticut (CT) residents since 1949. As part of its fuel distribution business, Hendels developed a network of gasoline stations over the years. We own, operate, and/or supply over 20 sites across the Connecticut area and annual fuel volume of over 700 million gallons. We offer each of our customers' superior customer service and support, provided by innovative, dedicated, talented, and experienced employees.

About the Role

We are seeking highly talented individuals who have experience and a proven track record in Management and Leadership in the Retail/Convenience field. This position requires experience in managing a high-volume business. Candidates must be exemplary in communication skills. Our candidate of choice will be talented, highly motivated, intense, progressive, and possess a Do Whatever It Takes attitude.

Responsibilities

• Ensure a pleasant shopping experience for all customers.
• Resolve customer and associate concerns, issues, and complaints effectively.
• Execute the PMG Sales Strategy, action plans, and business processes developed by Store Operations Teams in order to maximize sales-building efforts.
• Analyze the income statements and utilize reports to ensure the stores profitability.
• Supervise and lead the day-to-day task assignments and performance for all associates and managers.
• Manage/Accurately complete daily paperwork, cash, lottery, shrink, spoilage, and waste processes.
• Manage Labor and Team Schedules.
• Build relationships with community partners to connect the store with its community.
• Analyze trends and set action plans for store challenges and areas of opportunity.
• Maintain operational excellence surrounding PMG requirements.
• Monitor local competition through price surveys and other tools, and take action/communicate to Store Operations accordingly.
• Ensure store meets and exceeds operational excellence surrounding PMG requirements.

Requirements

• High school diploma or general education degree (GED) equivalent.
• Bachelor’s Degree in Business or related field preferred.
• Experience with leading and building a highly effective team.
• Experience selecting, training, and performance management of staff.
• Availability to work all shifts, weekends, and holidays.
• Reliable Transportation.
• Excellent Leadership Skills in a fast-paced environment.
• Exemplary Customer Service.
• Ability to implement positive change through coaching and developing team.
• Ability to work with little or no supervision; Self-Motivated.
• Excellent communication and interpersonal skills.
• Knowledge and proficiency in Microsoft Word, Excel, and Outlook.
• Excellent ability to multi-task.
• Goal Oriented, Exceptional Organizational, and Multi-Tasking Skills.
• Ability to lift/carry up to 35 lbs.