Jobs · Customer Service · Alabama

store manager, Southeast Alabama

Starbucks · Montgomery, AL · 2 wk ago
Customer ServiceFull-time

About the role

The role involves managing a team of baristas to ensure smooth operations and customer satisfaction.

Responsibilities

  • Oversee daily operations including inventory management and staff scheduling.
  • Train and mentor baristas to enhance their skills and performance.
  • Handle customer complaints and resolve issues promptly.
  • Ensure compliance with health and safety regulations.

Requirements

  • Bachelor's degree in Business Administration, Management, or related field.
  • At least 3 years of experience in a managerial position.
  • Proven ability to manage teams effectively.
  • Strong communication and interpersonal skills.

Qualifications

  • Valid food handler certification.
  • Experience with point-of-sale systems.
  • Knowledge of Starbucks products and services.

Skills

  • Leadership and team management.
  • Customer service orientation.
  • Problem-solving and conflict resolution.
  • Time management and organization.

Benefits

  • Comprehensive health insurance coverage.
  • Flexible work schedule.
  • Professional development opportunities.

Pay

$20-$25 per hour based on experience.

Schedule

Monday through Friday, 8 AM to 6 PM.

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