Store Manager - NEW STORE - Brownwood, TX

Job Summary

Captures activities in the store to ensure goals and deadlines are met. Leads all store management in planning, organizing, controlling, and managing store-level operations.

Responsibilities

• Effectively manages and directs store activities to achieve optimal results.
• Manages and approves store expenses within budget.
• Prepares and reviews the Leadership team schedule using the electronic scheduling system.
• Approves schedule changes for all employees; maintains leadership team’s schedules while following store operational, compliance, and budgetary guidelines.
• Performs store opening and closing activities, including financial processes and delegation of job duties schedule.
• Recruits, selects, and onboard team members.
• Assists in recruiting, selecting, evaluating, counseling, and training of retail associates (regular and seasonal).
• Addresses guest concerns that cannot be effectively addressed by another member of the leadership team or sales associate.
• Ensures leadership team is adequately trained to address guest concerns quickly and appropriately.
• Solves guest issues effectively.
• Manages inventory processes including inventory cycle counting, inventory adjustments, and shipping and receiving of merchandise.
• Notifies the appropriate Manager when inventory issues are discovered.
• Maintains compliance with Company policies and reports violations to the appropriate department.
• Delegates duties and areas of responsibilities to the team.
• Develops action plans to ensure compliance with directed changes (visual, inventory policy etc.).
• Plans and conducts regularly scheduled store meetings.
• Manages the annual inventory process.
• Develops and conducts performance evaluations for the team in accordance with the appropriate evaluation schedule and compensation guidelines.
• Takes the necessary steps to address employee performance issues quickly and consistently.
• Approves performance evaluations for associates.
• Communicates goals and objectives, sales plans, and performance metrics results with all associates.
• Maintains results to verify that goals are met and/or exceeded.
• Provides leadership and training to the team in all areas of responsibility with emphasis on leadership skills, goal attainment, employee relations, customer service, product knowledge, visual merchandising, and store operation procedures.
• Keeps Manager informed of product, guest, or personnel issues.
• Monitors product trends and communicates to the manager.
• Processes employee purchases and monitors returns in accordance with retail policies; approves guest returns.
• Consistently demonstrates strong written and verbal communication skills; a strong attention to detail and a high degree of organizational skills.
• Maintains a driving record meeting insurance company requirements.
• Passes a background check and alcohol, controlled substance, and illegal drug screen meeting Company standards before beginning regular employment.

Requirements

• Associate’s Degree in a related field and three years of retail management experience or equivalent education/experience.
• Knowledge of budgeting, inventory control, and visual presentation techniques.
• Ability to direct the activities of the retail stores to achieve optimal results.