store manager - Mount Vernon/Burlington, WA

About the role

The role involves managing a team of baristas to ensure smooth operations and exceptional customer service in our coffee shops.

Responsibilities

• Oversee daily operations including inventory management, staff scheduling, and equipment maintenance.
• Train and develop team members to enhance their skills and contribute to the success of the store.
• Ensure compliance with all health and safety regulations and company policies.
• Handle customer inquiries and complaints, providing solutions that meet or exceed customer expectations.

Requirements

• At least 2 years of experience in a supervisory role within a fast-paced retail environment.
• Proven ability to manage multiple tasks simultaneously and prioritize effectively.
• Strong interpersonal and communication skills, both verbal and written.
• Ability to work independently and as part of a team.
• Valid driver’s license and reliable transportation (if applicable).

Qualifications

• High school diploma or equivalent.
• Experience with point-of-sale systems and inventory management software.
• Knowledge of local labor laws and employment regulations.

Skills

• Customer service excellence.
• Leadership and motivational skills.
• Problem-solving abilities.
• Time management and organizational skills.

Benefits

Our benefits package includes:

• Competitive salary and performance-based bonuses.
• Health insurance coverage.
• Flexible work schedule.
• Professional development opportunities.

Pay

Salary range: $20 - $25 per hour.

Schedule

Shifts are typically from 6 AM to 2 PM, Monday through Saturday.