store manager, Lone Tree area
Starbucks · Lone Tree, CO · 2 wk ago
Customer ServiceFull-time
About the role
The role involves managing a team of baristas to ensure smooth operations and exceptional customer service.
Responsibilities
- Oversee daily operations including inventory management and staff scheduling.
- Train and mentor baristas to enhance their skills and customer service.
- Ensure compliance with Starbucks standards and safety protocols.
- Handle customer complaints and escalations effectively.
Requirements
- Bachelor's degree in Business Administration, Hospitality Management, or related field.
- At least 2 years of experience in a leadership position within a similar industry.
- Proven ability to manage teams and resolve conflicts.
- Strong communication and interpersonal skills.
- Experience with Microsoft Office Suite.
Qualifications
- Valid driver’s license and reliable transportation.
- Ability to work flexible hours including weekends and evenings.
- Fluency in English.
Skills
- Excellent organizational and time management skills.
- Effective problem-solving and decision-making abilities.
- Strong leadership and motivational skills.
- Ability to multitask and prioritize tasks.
Benefits
- Comprehensive health insurance coverage.
- Flexible spending account options.
- Retirement savings plan.
- Generous paid time off.
Pay
$20-$25 per hour based on experience and qualifications.
Schedule
Variable schedule with potential for evening and weekend shifts.