Store Manager, Lip Lab - Boston Seaport (Full-Time)

The Role

As the Store Manager you will not only oversee the day-to-day operations of the store but will also be instrumental in building a fun, inclusive atmosphere that guests and employees will all want to be a part of.

Job responsibilities

• Provide a unique and entertaining guest experience from beginning to end, including confirming reservations, welcoming guests, hosting events, and ensuring timely communication.
• Work closely with the District Manager on building the business to maximize store sales potential.
• Cascade business opportunities and sales trends to store staff.
• Step in as a Color Expert when needed, guiding guests with your expertise and creativity.
• Create a strong, positive, and energetic environment for team through positive feedback/reinforcement and coaching of Lip Lab values and standards.
• Recruit, train, and motivate new hires to adopt the Lip Lab way.
• Provide consistent and on-the-spot coaching/feedback to team members to encourage growth.
• Ensure good manufacturing standards are being followed.
• Ensure hygiene and safety standards are always maintained.
• Write weekly schedules that align with payroll budget and targets.
• Order stock and supplies while optimizing expenses.

Profile

• A strong background in leadership and team building (minimum of 3+ years’ experience is required).
• A leader who sets an example and consistently goes above and beyond.
• A can-do attitude with the ability to motivate a team through coaching and constructive feedback.
• An inclination towards providing top-notch guest service and promoting an upbeat party atmosphere.
• A clear understanding of sales, targets, and what it takes to drive business growth.
• Experience with recruiting, building, and managing a strong team.
• Proficiency with Microsoft Excel, Word, Outlook, Google Docs, and payroll systems.
• Ability to multitask and time manage while still ensuring the ultimate in guest experience.
• Comfortable in a fast-paced, high-volume environment.
• Ability to travel for company events, meetings & trainings when necessary.
• Open availability (weekends and holidays required).

Additional information

• This role requires the ability to stand and walk for 6-8 hours per shift, occasionally lift and carry objects weighing 10-50 pounds, and perform tasks that involve bending, kneeling, squatting, and reaching both overhead and below shoulder level.
• Competitive pay
• Paid time off and holidays
• Fantastic employee discount
• Opportunities for career growth and development
• A fun and supportive work environment

What We Offer

At Lip Lab our number one goal is to foster an inclusive, positive, and safe environment for our employees and guests alike. We are an equal opportunity employer that will always ensure our team grows with us.