Store Manager in Training

About the role

The Manager-in-Training (MIT) role is designed to prepare candidates to become Store Managers (Level I) through hands-on training, leadership development, and structured performance evaluations. Upon successful completion of the program, MITs are eligible for promotion to Store Manager I, leading a thrift store generating up to $1M annually in sales.

Responsibilities

• End-to-end store operations management, including sales, production, and donation flow
• Recruitment, training, supervision, and coaching of retail staff
• Cash handling, daily deposits, and budget adherence
• OSHA safety standards, store maintenance, and visual merchandising
• Customer service excellence, loss prevention, and inventory rotation
• Professional communication and reporting to Regional Management and ARC Leadership

Requirements

• Commitment to The Salvation Army mission and values
• Ability to qualify for TSA Motor Vehicle Record (MVR) requirements
• Valid driver’s license and ability to perform bank runs
• Ability to lift/move up to 50 lbs (occasionally up to 100 lbs)

Qualifications

• Previous retail or supervisory/management experience preferred
• Strong internal candidates encouraged to apply
• Demonstrated leadership, initiative, and communication skills

Benefits

A comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Retailer Retirement Plan
• Paid time off
• Supportive, faith-centered team environment rooted in service and integrity