Store Manager in Training

Overview

Driven by Dobbs, our family of brands brings together Dobbs Tire and Auto Centers—founded in 1976 in South St. Louis, MO—as a family-owned complete auto care provider—and Conrad’s Tire Express & Total Car Care, founded in 1969 in Cleveland, OH. Together, we have grown into a rapidly expanding, multi-market automotive service organization that will operate across eight states in 2026, with continued growth on the horizon. Across all locations, customers can expect a full selection of quality tire brands and comprehensive automotive services, ranging from routine maintenance to advanced diagnostics and engine repair. Our investment in training, development, safety, and overall team wellbeing empowers our people to deliver exceptional service every day. Rooted in a culture that extends beyond the shop, we proudly support local organizations and charities in the communities where our teams live and work.

Roles And Responsibilities

• Partner closely with the Store Manager to manage retail and service teams including hiring, discipline, performance, compensation, quality, etc. decision making and leadership
• Develop the skills to lead and direct store staff in selling, servicing, and repairing vehicles to ensure efficiency and profitability
• Full understanding and ability to lead a team to reach store performance KPI’s including gross profit, tire sales and service dollar achievement
• Learns to train, coach, and mentor employees on proper repair and maintenance procedures and customer service standards
• In support of the Store Manager, schedule front and back shop employees to maintain appropriate staffing levels for all operating hours, including store opening and closing
• Review sales and performance records, help identify opportunities for improvement, and implement strategies to achieve financial objectives
• Absorb and provide technical training to ensure constant skill improvement and enhancement for all service technician levels
• Ensure all operations are conducted safely, efficiently, and in accordance with company policies and procedures
• Helps leads a culture of safety, accountability and operational excellence within the service and sales teams in partnership with the Store Manager
• Ability to meet flexible schedule requirements that could include early mornings, evenings and weekends to meet customer demands
• Performs other position duties as directed by leadership

Success Factors

• A strong belief in safety- Being Safe 100% of the time is the expectation
• Alignment with company mission, vision, and values
• Strong work ethic with a commitment to results
• Strong team player with the ability to adapt to diverse team members
• Ability to perform in a fast paced/high volume environment
• Excellent verbal and written communication skills
• A high level of time management, accountability, and prioritization skills
• Ability to be organized, problem solve, and be solution oriented
• Self-motivated, goal- oriented, and driven to accomplish department goals
• Strong critical thinker with a high level of attention to detail
• Highly-customer centric and master relationship builder
• Proficient in Microsoft Office (Outlook, Teams, etc.)
• Proficient in Point of Sales systems (VAST) strongly preferred

Experience And Education

• 5+ years of experience in a retail sales management position required
• 2+ years of experience as an Assistant Store Manager in the automotive industry strongly considered
• Valid Drivers’ Licenses required