Store Manager II - Ossining (Bilingual Spanish Preferred)

We need to output only HTML fragment, no html/body tags, no markdown fences. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to extract content from posting. Let's parse: Work Location: Ossining, New York, United States of America Hours 40 Pay Details $97,240 - $145,600 USD TD is committed to providing fair and equitable compensation opportunities... (some boilerplate about compensation policies). We need to preserve substantive info: pay range, maybe mention compensation policies? The instruction: "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it." Also "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." The compensation policy paragraph might be considered boilerplate? It's about compensation policies, but it's generic. Might be considered boilerplate. However we need to preserve all substantive information; we can keep the pay range and maybe mention that base pay may vary based on skills etc. That's substantive. The rest about growth opportunities etc might be generic but could be considered part of "About the role". We'll include an "About the role" section summarizing the role description: The Store Manager II develops, leads and contributes to growth and profitability... etc. That's substantive. We need sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We have location and hours (40) maybe schedule? Hours 40 indicates full-time 40 hours per week. Could be schedule: Full-time, 40 hours per week. We'll include Schedule section with that. Pay: we have range $97,240 - $145,600 USD. Also mention base pay may vary based on skills etc. We'll include that. Benefits: Not explicitly listed. There's mention of "Growth opportunities and skill development are defining features..." but that's not benefits like health, retirement. Might be considered benefits? The instruction: never create Benefits section unless posting actually states them. There's no explicit benefits like health insurance, 401k, etc. So we should omit Benefits. Qualifications: Education & Experience section includes Undergraduate degree or equivalent experience, 4+ years related experience required (retail, customer service and/or financial services industries) supervisory, leadership and coaching experience required, 4+ years experience of proven business development skills, etc. Also Notary License (preferred). Also OCC Language about NMLS registration etc. Also Physical Requirements. Those are qualifications/requirements. We need to separate Requirements vs Qualifications vs Skills. The instruction: Use headings as given. We need to decide what goes where. Typically Requirements: mandatory qualifications; Qualifications: maybe education/experience; Skills: specific abilities. But we can allocate as we see fit, ensuring we don't create empty sections. We have a lot of content: "Education & Experience" bullet list; also "Customer Accountabilities", "Shareholder Accountabilities", "Employee/Team Accountabilities", "OCC Language", "Physical Requirements". Those could go under Responsibilities (duties) and Requirements/Qualifications/Skills. We need to preserve ALL substantive information; not invent or summarize away detail. So we need to include all those bullet points as list items under appropriate sections. We must not repeat job title. Not include Job ID etc. We must remove boilerplate like EEO etc. The OCC Language is legal but it's substantive about licensing requirements; we should keep it as it's a requirement. Physical Requirements also substantive. We need to decide sections: - About the role: brief overview from "The Store Manager II develops, leads and contributes to the growth and profitability..." maybe first paragraph after Job Description. - Responsibilities: could include the bullet points under "Depth & Scope", "Customer Accountabilities", "Shareholder Accountabilities", "Employee/Team Accountabilities". Those are duties. - Requirements: maybe the mandatory items: Undergraduate degree or equivalent experience, 4+ years related experience required, supervisory, leadership and coaching experience required, 4+ years experience of proven business development skills, 4+ years of proven leadership and coaching experience required, Small Business and Consumer lending experience required, Knowledge of Bank product lines and services as well as an understanding of Store operations and security, Proven ability to manage competing priorities, Strong financial analysis skills, Strong presentation, analytical, interpersonal and collaborative skills with all levels of internal and external customers, Excellent verbal and written communication skills, Demonstrated ability to lead and motivate team members, Proficient with Microsoft Office suite, Notary License (preferred) (maybe preferred not required), Must be eligible for employment with a covered financial institution under Regulation Z, Must be eligible for registration as a registered mortgage loan originator with the NMLS, Satisfactory results on a criminal background check and a credit report check, etc. - Qualifications: maybe education and experience? But we already used those. Could combine Requirements and Qualifications? But we need to follow instruction: include a section ONLY when posting has real specific content for it. We can have both if we can split content meaningfully. We could treat: Requirements: mandatory experience/education/licensing. Qualifications: preferred qualifications (Notary License preferred) maybe also "Growth opportunities and skill development" but that's not qualification. Skills: specific skills like financial analysis, presentation, analytical, interpersonal, collaborative, communication, Microsoft Office, etc. But there is overlap. Better approach: Use sections as they appear in posting: "Education & Experience" could be Qualifications. "Customer Accountabilities", "Shareholder Accountabilities", "Employee/Team Accountabilities" could be Responsibilities. "Physical Requirements" could be Requirements? Or maybe a separate section but we don't have heading for Physical Requirements; we could put under Requirements. We also have "Depth & Scope" which is more responsibilities. Thus: - About the role: short paragraph summarizing role. - Responsibilities: combine Depth & Scope, Customer Accountabilities, Shareholder Accountabilities, Employee/Team Accountabilities (list items). - Requirements: Education & Experience (mandatory), OCC Language (licensing), Physical Requirements. - Qualifications: maybe Notary License (preferred) and maybe "Growth opportunities and skill development" but that's not qualification. Could omit Qualifications if no specific content besides preferred. - Skills: list of skills: Strong financial analysis skills, Strong presentation, analytical, interpersonal and collaborative skills, Excellent verbal and written communication skills, Demonstrated ability to lead and motivate team members, Proficient with Microsoft Office suite, Ability to manage competing priorities, strategically aligning efforts, etc. - Pay: Pay Details $97,240 - $145,600 USD, plus note about base pay may vary based on skills etc. - Schedule: Hours 40 (full-time). Could phrase as "Full-time, 40 hours per week". We must not create Benefits section. Now we need to output HTML fragment with

headings and

• for lists,

  for prose. We must not include any extra text outside HTML. Let's craft. First, About the role: a paragraph summarizing: "The Store Manager II develops, leads and contributes to the growth and profitability of the Consumer Business through management of a store portfolio including deposits, loans, fees and expenses. Leads, coaches and motivates the store team to deliver a legendary employee and customer experience while achieving shareholder value through solutions and referrals." That's from posting. Now Responsibilities: we need to list duties from Depth & Scope, Customer Accountabilities, Shareholder Accountabilities, Employee/Team Accountabilities. Let's extract bullet points: Depth & Scope: - Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required - Manages a medium sized store and team (based on U.S. TD Bank store levelling criteria) - Oversees and leads a medium and/or complex and/or Denovo Store while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results - Accountable for achieving both Store and individual performance metrics - Ability to manage multiple store locations and/or a diverse and complex customer base, if required - Acts as peer mentor to developing store managers - Requires deep expert knowledge of the business, banking and bank operations - Requires deep expert process management knowledge and deep expert knowledge of the risk profile for team processes supported, advanced knowledge in identifying, tracking and resolving gaps - Provides coaching, mentorship and guidance to others within area of expertise - Oversees management of team requiring workforce to decision on acceptable level of risk-Moderate to High risk potential (loss/reputational) - Acts as the highest point of escalation/contact within the store for issues raised from customers, other internal groups and/or partners - Originates loan applications, handles Conditions of Lending and conducts loan closings - Maintains an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry) Customer Accountabilities: - Manages the service and advice team promoting a positive customer and colleague experience - Leads, coaches and develops a team of service and advice colleagues on services, product and sales informational conversations and/or advice-giving service strategies and tactics to improve the overall customer experience which includes improving overall financial confidence in both colleagues and customers - Coaches to ensure customer issues are handled appropriately through customer problem resolution guidelines and personally participates in the negotiation and problem resolution where necessary - Actively promotes the Bank's presence/brand within the community through participation and leadership in community business groups, initiatives, fundraisers, etc. - Builds relationships by promoting a client/customer centered organization and proactively addresses customer needs - Contributes to the execution and achievement of the team and the store's service customer experience targets by coaching/modeling appropriate attributes and behaviors; leads the store in the execution of advice plan/objectives - Provides oversight of store premises and ensures the customer and colleague areas are professional and inviting in appearance - Ensures overall colleague scheduling is optimal to meet customer demands - Provides ownership/oversight of complex daily operational/administrative duties Shareholder Accountabilities: - Creates store-specific strategies to grow the business - Uses reporting to identify opportunities to acquire and deepen customer relationships to drive deposits, investment and loan growth - Partners with Specialists to grow and advise new and existing customers - Works with partners, including Small Business, Commercial, Consumer Lending and Wealth to grow the Store Portfolio - Manages the Store budget to meet expense and revenue objectives and revenue and manages expenses (some duplication) - Drives One TD - Builds and sustains awareness and engagement to increase partnership across Retail and all Lines of Business with a focus on Digital to meet and exceed goals - Proactively reaches out to prospects to develop and deepen relationships through needs-based conversations - Identifies and develops relationships with Personal, Small Business and Center and Influence (COIs) to generate demand for TD products and services - Achieves business objective for Operational Excellence - Ensures necessary due diligence to support the accuracy of all customer transactions/activities - Follows and ensures colleagues understand and apply bank operating policies and procedures - Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high risk transactions/activities as necessary - Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts - Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite - Ensures colleagues are knowledgeable; and assumes responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct - Works alongside other business lines including Wealth and Business Banking to stay abreast of emerging trends in the market, support referrals across business lines through ongoing training and coaching to store colleagues - Colleagues at higher levels may be responsible for acting as a leader in the provision of One TD services to customers,