Store Manager - Hourly

Compensation pay range: $25.17 - $30.77 per hour. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance bonuses, or premiums paid per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed, with multiple premiums applying if applicable criteria are met.

About the role

The Store Manager is responsible for the sales, profitability, appearance, and overall operations of the store. The position objectives are to show consistent sales growth, ensure the store exemplifies the proper O’Reilly image, operates as a profit center, and follows policies and procedures to ensure the store is operating as economically and efficiently as possible.

Responsibilities

• Maximize sales by directing team members to provide customers with prompt, courteous, and professional service.
• Solicit orders, sell company products, and represent the company in accordance with company policies.
• Maintain and grow the customer base, increase sales volume, review customer needs to gain market share, and solicit both stocking-type business and daily needs/equipment sales.
• Communicate with and coordinate sales call efforts with the Territory Sales Manager.
• Supervise work performed by all store team members and work jointly with the District Manager in recruiting, testing, hiring, evaluating, promoting, disciplining, and discharging team members.
• Utilize scheduling and timekeeping recommendations based on sales and payroll forecasting to develop and post work schedules for each pay period.
• Review team member timecards for accuracy and correct all missed punches daily.
• Ensure all store team members continually improve their skills through company training on policies and procedures, customer service, computer operations, catalogs, sales, and safety.
• Work with the Sales and Pricing Departments (with assistance from the District Manager) to establish pricing levels for professional customers.
• Maximize gross profit on outside purchases and monitor non-competitive price overrides/price matches to ensure policy compliance and profitability.
• Ensure the store operates according to all company policies and procedures, and communicate new information to team members as necessary.
• Implement all planogram changes and merchandising plans as outlined.
• Provide the Inventory Control Department with accurate and timely stock adjustment recaps.
• Accurately handle all daily store accounting functions, including sales reports, bank deposits, cash drawers, and processing checks.
• Monitor all charge accounts, address past-due situations promptly, and communicate regularly with the Territory Sales Manager and credit department on problem accounts.
• Implement loss prevention procedures in susceptible areas, including billing, cash refunds, credit, stock transfers, core/warranty procedures, key control, safe combination/alarm codes, and shoplifting prevention.
• Ensure store vehicles are clean, well-maintained, and daily/monthly inspections are completed properly.
• Report property/building needs using the Maintenance and Repair System (MARS) or to the District Manager.
• Attend the Annual Managers' Conference.
• Perform all other duties as assigned.

Requirements

• Sales Specialist Training, Assistant Manager Certification, and completion of the Manager Development Program module.
• Strong verbal and written communication skills.
• Well-organized with the ability to prioritize effectively and manage time efficiently.
• Knowledge of automotive parts, equipment, and systems.

Preferred Qualifications

• Certified Parts Professional Certification or ASE certification.
• Fluency in multiple languages (Spanish is highly desired).

Benefits

• Competitive wages and paid time off.
• Stock Purchase Plan and 401k with employer contributions starting day one.
• Medical, dental, and vision insurance with optional Flexible Spending Account (FSA).
• Team member health and wellbeing programs.
• Tuition and educational assistance programs.
• Opportunities for career growth within the organization.