Store Manager Full Time

Responsibilities

• Developing and coaching employees to provide amazing client experiences.
• Following up swiftly on client concerns and issues.
• Consistently sets a positive example and demonstrates a calm demeanor during periods of high volume.
• Displays a client comes first attitude by holding team members accountable for quality client service.
• Drives company metrics by developing action plans.
• Directly motivates and instructs the makery team by implementing company programs.
• Manages with integrity and honesty and promotes the culture, values, and mission of Buff City Soap.
• Plans, identifies, communicates, and delegates responsibilities to team members to ensure smooth flow of operations.
• Manage and track stock of raw materials, finished products, and supplies.
• Maintains outstanding store conditions and visual merchandising compliance with the Buff City Soap brand standards.
• Directly responsible for the production, cleanliness, maintenance, sanitation, and organization of the makery.
• Manage and track stock of raw materials, finished products, and supplies.
• Manages makery staffing levels to ensure employee development and maintain makery operational requirements.
• Adheres to applicable wage and hour laws for non-exempt team members and minors.
• Uses all operational tools to plan for and achieve operational excellence in the makery.
• Utilizes financial reports to identify and address trends and issues in makery performance.
• Regularly conducts performance assessments, providing feedback and setting challenging goals to improve sales performance.
• Manage ongoing sales.
• Has reliable ability and transportation to go to the bank as needed.

Requirements

• Salaried Store Managers must work at least 40 hours per week over at least 5 days per week. Any additional hours worked are unpaid.
• Hourly Store Managers must work at least 32 hours per week over at least 4 days per week.
• Note: Overtime will only be paid if the manager works over 40 hours in a work week, however, all overtime hours must be approved by the District or Regional Manager in advance.
• The Store Manager is required to work a varying number of mid and/or closing shifts each week as determined by their supervisors based on business trends and staffing needs.

Qualifications

• College education preferred, but not required.
• Management and/or Sales experience required.
• Basic Computer skills (ability to use Word, Excel, and Outlook).
• Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously.
• Strong knowledge of client service techniques and operational practices.
• Strong problem solving and organizational/planning skills.
• Strong leaderships skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures.
• Team building skills.
• Ability to prioritize and delegate.

Physical Requirements

• Ability to stand and walk for long periods of time.
• Must not be sensitive to various scents and fragrances.
• Dexterity of hands and fingers.
• Ability to lift or assist in lifting items and heavy boxes up to 50lbs.
• Ability to walk, reach with hands and arms, climb, balance, twist and stoop, kneel or crouch.
• Ability to perform makery cleaning functions including dusting, sweeping, mopping, scrubbing, etc.
• Ability to work independently and alone during shifts as business needs require.