store manager-Downtown Pittsburgh, PA

About the role

Join our team as a Customer Service Representative. You'll be responsible for providing exceptional customer service, handling inquiries, and resolving issues efficiently.

Responsibilities

• Handle customer inquiries via phone, email, and in-person
• Resolve customer complaints and issues promptly
• Process orders and ensure accurate transactions
• Train new employees on company policies and procedures

Requirements

• High school diploma or equivalent
• Excellent communication skills
• Ability to work flexible hours including weekends and evenings
• Experience in customer service preferred

Qualifications

• Strong problem-solving skills
• Customer-focused attitude
• Proficient in Microsoft Office applications

Skills

• Customer service skills
• Phone and email communication
• Problem resolution

Benefits

• Paid time off
• Health insurance options
• Employee discounts

Pay

$15 per hour

Schedule

Flexible schedule with potential for overtime opportunities