Store Manager - Cotton On West Town Mall

About Us

Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. We exist to make a positive difference in people’s lives through youthful fashion and lifestyle products across women's, mens, kids, body, accessories, and stationery. Our diverse global workforce of 20,000 team members is optimistic, innovative, and highly motivated, with a genuine belief in ourselves and our community.

About the Role

As the Store Manager, you are ultimately responsible for leading all aspects of your store. This includes driving a positive, inclusive culture by leading, managing, and developing store team members to achieve sales and KPI targets, as well as ensuring long-term business growth in alignment with the company vision, core values, and established policies and procedures.

Responsibilities

• Lead and inspire a diverse, high-performing team to meet and exceed sales and KPI targets.
• Drive a positive, inclusive store culture that aligns with company values.
• Analyze and interpret sales, stock, and service delivery data to inform business decisions.
• Execute visual merchandising directives to maintain world-class standards.
• Work a flexible schedule, including evenings, weekends, and holidays, to meet business needs.
• Ensure compliance with company policies and procedures.

Requirements

• 3+ years of retail management experience, preferably in fast fashion.
• Proven track record of leading and managing diverse, high-performing teams.
• Passion for product, brands, fashion, and trends.
• Strong knowledge of retail merchandising practices.
• Ability to work in a fast-paced, ever-changing environment.

Physical Requirements

• Ability to move around the store throughout the shift.
• Ability to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes, merchandise packages, bins, clothing racks, stools/ladders).
• Ability to regularly squat or kneel (e.g., to access under-storage bins or during visual resets).
• Ability to safely use a ladder, step stool, or raised platform to complete required tasks.

Skills

• Outstanding communication, customer service, and problem-solving skills.
• Strong sales and business acumen.
• Ability to execute visual merchandising standards.

Benefits

• 50% team member discount for all brands/products.
• Competitive pay.
• Wellness support and 24/7 performance incentives.
• Comprehensive benefits for you and your family, including medical, dental, and vision.
• 401(k) matching program with financial literacy support.
• Development opportunities for career growth.
• Quarterly COG Awards and real-time recognition.

Pay

$26.25–$31.25 per hour for this full-time hourly position.